Sales Assistant | Retail | ACE Hardware | Festival Plaza Jebel Ali
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Key skills for this role
About the Role
Al-Futtaim Retail seeks a Sales Assistant for ACE Hardware at Festival Plaza Jebel Ali. The role involves delivering excellent customer service, operating POS, maintaining store displays, and supporting sales targets in a retail environment.
Key Skills for This Role
Responsibilities
- Provide a high level of customer service at all times, both internal and external
- Operate the point of sales system as needed and maintain high levels of accuracy in all transactions
- Actively learn product uses and benefits to advise customers on the right products
- Assist with receiving deliveries and display goods in accordance with approved procedures
- Comply with in store procedures for pricing and ticketing to ensure accurate customer pricing
- Apply merchandising principles to ensure a strong corporate image and attractive store displays
- Maintain a clean and tidy store by initiating and executing a cleaning program in the assigned department
- Assist in stock takes, new store openings, product launches, and seasonal events as required
Requirements
- Completion of Secondary School
- At least 2 years of experience in a retail environment
- Strong customer service skills and ability to interact with customers professionally
- Ability to learn and apply merchandising principles effectively
- Ability to operate POS systems with high accuracy
Full Job Posting
Overview Of The Role
- The Sales Assistant is responsible for delivering a clean, tidy, shoppable store environment that enhances the customer shopping experience and drives sales to meet set targets.
- Utilizing effective selling techniques and comprehensive product knowledge, the role seeks to engage customers and provide excellent service while adhering to store procedures and maintaining accurate pricing.
- This position involves collaborating with team members and management to facilitate the operational workflow and participate in store events.
What You Will Do
- Provide a high level of customer service at all times, both internal and external, by being aware of product categories and assisting and advising customers in a professional manner.
- Respond to customer inquiries and resolve issues promptly to maintain customer satisfaction.
- Operate the point of sales system as needed and be aware of procedures required for cash operations.
- Maintain high levels of accuracy in all transactions to ensure financial integrity.
- Actively learn product uses and benefits to advise customers on the right products to meet their requirements.
- Use product knowledge to enhance sales through add on selling techniques, thereby increasing revenue.
- Assist with receiving deliveries and display goods in accordance with approved procedures to ensure product availability.
- Stock shelves and organize products as per merchandising guidelines.
- Comply with in store procedures for pricing and ticketing to ensure accurate customer pricing and protect against company loss.
- Monitor and adjust pricing to reflect special promotions and seasonal changes.
- Apply merchandising principles to ensure a strong corporate image and attractive store displays.
- Maintain a clean and tidy store by initiating and executing a cleaning program in the assigned department.
Required Skills To Be Successful
- Excellent communication and interpersonal skills.
- Ability to operate POS systems with high accuracy.
- Proven ability to learn and apply product knowledge.
- Capability to work collaboratively in a team oriented environment.
What Qualifies You For The Role
- Completion of Secondary School.
- At least 2 years of experience in a retail environment.
- Strong customer service skills and ability to interact with customers professionally.
- Ability to learn and apply merchandising principles effectively.
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