Sales Account Manager
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Key skills for this role
About the Role
Agrius IT is seeking a Sales Account Manager to manage and grow a portfolio of customers in the data center and IT infrastructure space. You will develop long-term client relationships, promote TPM and lifecycle services, and drive revenue growth.
Key Skills for This Role
Responsibilities
- Manage and grow a portfolio of customers in the data center and IT infrastructure space
- Develop and maintain long term client relationships
- Prospect and generate leads to build a robust sales pipeline
- Prepare and deliver sales presentations and proposals
- Negotiate contracts and pricing
- Coordinate with internal technical and operations teams to ensure successful service delivery
- Monitor account performance, follow up on renewals and expansions
- Maintain accurate CRM records and report on sales activities and forecasts
Requirements
- Strong account management skills with experience in B2B or IT services environments
- Demonstrated customer satisfaction and customer service abilities
- Proven lead generation and business development skills
- Excellent communication skills, both written and verbal
- Background in IT infrastructure, data centers, or TPM services is highly beneficial
- Strong negotiation and contract management skills
- Ability to work on site in Abu Dhabi
- Bachelor's degree in Business, IT, Engineering, or a related field
Full Job Posting
Company Description
- Agrius IT is a global provider of Third Party Maintenance (TPM) services, delivering comprehensive support for data center infrastructure, including servers, storage, and networking equipment.
- The company focuses on cost optimization, maximizing return on investment, and promoting sustainable IT practices for organizations of all sizes.
- With multi brand expertise and 24/7 technical support, Agrius IT offers flexible Service Level Agreements (SLAs) and access to a wide inventory of spare parts.
Role Description
- The Sales Account Manager is a full time, on site role based in Abu Dhabi, responsible for managing and growing a portfolio of customers in the data center and IT infrastructure space.
- Develop and maintain long term client relationships, understand customer needs, and promote Agrius IT’s TPM, MVS, and lifecycle services to drive revenue growth.
- Day to day activities include prospecting and lead generation, preparing and delivering sales presentations and proposals, negotiating contracts and pricing, and coordinating with internal technical and operations teams to ensure successful service delivery.
- Monitor account performance, follow up on renewals and expansions, and address customer concerns to maintain high levels of satisfaction.
- Maintain accurate CRM records, report on sales activities and forecasts, and contribute feedback to improve offerings and go to market strategies.
Qualifications
- Strong account management skills, with experience in maintaining and growing customer relationships in B2B or IT services environments.
- Demonstrated customer satisfaction and customer service abilities, including handling inquiries, resolving issues, and ensuring a positive client experience.
- Proven lead generation and business development skills, with the capability to identify opportunities, qualify prospects, and build a robust sales pipeline.
- Excellent communication skills, both written and verbal, with the ability to present technical concepts clearly to diverse stakeholders.
- Background in IT infrastructure, data centers, or TPM services is highly beneficial; understanding of multi vendor hardware support is a plus.
- Strong negotiation and contract management skills, with comfort working toward targets and deadlines.
- Ability to work on site in Abu Dhabi and collaborate effectively with cross functional teams.
- Bachelor’s degree in Business, IT, Engineering, or a related field, or equivalent practical experience.
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