Saikindō Lead Hostess
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Key skills for this role
About the Role
Four Seasons Hotel Abu Dhabi seeks a Lead Hostess for its Japanese-inspired bar Saikindō. You will lead and train hostesses, seat guests, manage reservations, and ensure exceptional guest service in a luxury environment.
Key Skills for This Role
Responsibilities
- Lead and train hostesses to perform tasks smoothly and properly
- Seat guests promptly according to preference and pre set table
- Set up host stand, review reservations, maintain station chart and cover count
- Answer telephones, take reservations, provide restaurant/hotel information
- Anticipate guest needs, respond to inquiries, recognize regular guests by name
- Inspect and maintain daily menus, develop knowledge of menu items and specials
- Work harmoniously with co workers and supervisors
Requirements
- Minimum 1 year experience in a similar role in a luxury brand
- Outgoing personality and can do approach
- High level of understanding and knowledge of food and/or wine
- Proficient in English (speaking, reading, writing)
- Excellent interpersonal, verbal, and written communication skills
Full Job Posting
About Four Seasons
- Four Seasons is a luxury hospitality company powered by people who create exceptional experiences for guests, residents, and partners.
About the Location
- Four Seasons Hotel Abu Dhabi at Al Maryah Island is a 34 storey glass tower with 200 accommodations and six restaurants/lounges.
About Saikindō
- Saikindō is a Japanese inspired music and mixology bar at Four Seasons Hotel Abu Dhabi, offering curated music, innovative cocktails, and elevated service.
Main Duties
- Lead and train Hostesses to perform tasks smoothly and properly.
- Seat guests promptly at a table pre set for the number in the party and according to guest preference.
- Set up host/hostess stand, review guest reservation book, and make recommendations as to the set up of the room.
- Answer telephones according to Four Seasons standards and take guest reservations or provide information.
- Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name.
- Inspect and maintain daily menus to ensure quality, condition and appearance.
- Work harmoniously and professionally with co workers and supervisors.
- Communicate with guest and employees using a positive and clear speaking voice.
Standard Duties
- Provide a friendly and professional service that always exceeds guests’ expectations.
- Adhere to hotel's rules and regulations, particularly Fire, Hygiene, Health and Safety policies.
- Undertake other duties within the overall scope of the position.
- Report for duty punctually wearing professional attire and maintain high personal appearance standards.
- Comply with local legislation as required.
- Maintain good working relationships with colleagues and other departments.
- Be flexible and extend job duties as assigned.
- Conduct and attend training sessions as outlined.
- Wear hair restraint/hat, gloves to complete assignment within kitchen areas.
- Obtain any required food handling and/or sanitation certifications.
- Perform other tasks as assigned by management.
What You Bring
- Minimum of at least 1 year of experience in a similar role in a luxury brand.
- An outgoing personality and a can do approach to an assigned task.
- High level of understanding and knowledge of food and/or wine.
- Proficient in English (speaking, reading, writing).
- Excellent interpersonal, verbal, and written communication skills.
What We Offer
- Competitive Salary, wages, and a comprehensive benefits package.
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resort.
- Complimentary Dry Cleaning for Employee Uniforms.
- Complimentary Employee Meals.
Schedule And Hours
- This is a full time role.
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