Rooms Coordinator
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Fairmont The Palm seeks a Rooms Coordinator to provide administrative support, greet guests, manage office administration, and handle reservations. Requires previous administration experience, computer literacy, and strong interpersonal skills.
Key Skills for This Role
Responsibilities
- Personally greeting all internal/external customers, offering support and fielding enquiries
- Answer a wide variety of enquiries from heartists, vendors, etc., both in person, over the telephone and via e mail, responding with the appropriate correspondence
- Manage all office administration responsibilities, including incoming and outgoing mail, faxes and filing, ensuring a smooth paper flow and maintaining the order and cleanliness of the office
- Completion of all letters and correspondence as requested
- Administering the purchase process, maintaining an accurate inventory of all supplies and equipment within the department
- Maintain confidential filling system as required for correspondence, policies, standards, regulations and various applications
- Keeping the internal communication boards current, organized and exciting
- Use internal and external systems to record relevant data and ensure information is up to date
- Assisting department head in completing special projects as required
- To be able to deal with advance reservations, taking bookings and special requirements, where necessary
- To operate a proper handover system between each shift
- To ensure each guest receive a warm and welcoming reception as soon as they arrive
Requirements
- Previous administration experience required
- Previous property management system experience an asset
- Must be computer literate in Microsoft Window applications
- Must be able to type 25 words per minute
- Must possess strong verbal and written skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Full Job Posting
Company Description
- Fairmont The Palm is a luxury, world class resort located on the iconic Palm Jumeirah Island in Dubai.
- The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge.
- A total of 11 food and beverage outlets on property offer international dining options.
Job Description
- Personally greeting all internal/external customers, offering support and fielding enquiries.
- Answer a wide variety of enquiries from heartists, vendors, etc., both in person, over the telephone and via e mail, responding with the appropriate correspondence.
- Manage all office administration responsibilities, including incoming and outgoing mail, faxes and filing, ensuring a smooth paper flow and maintaining the order and cleanliness of the office.
- Completion of all letters and correspondence as requested.
- Administering the purchase process, maintaining an accurate inventory of all supplies and equipment within the department.
- Maintain confidential filling system as required for correspondence, policies, standards, regulations and various applications.
- Keeping the internal communication boards current, organized and exciting.
- Use internal and external systems to record relevant data and ensure information is up to date.
- Assisting department head in completing special projects as required.
- To be able to deal with advance reservations, taking bookings and special requirements, where necessary.
- To operate a proper handover system between each shift.
- To ensure each guest receive a warm and welcoming reception as soon as they arrive.
Qualifications
- Previous administration experience required.
- Previous property management system experience an asset.
- Must be computer literate in Microsoft Window applications.
- Must be able to type 25 words per minute.
- Must possess strong verbal and written skills.
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast paced environment.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Fairmont Hotels & Resorts
AV Technician
Dubai, UAE
Fairmont The Palm is hiring an AV Technician to maintain and operate audiovisual equipment for events and daily operations. The role requires previous AV experience, technical skills in electrical and general maintenance
Fitness Instructor
Dubai, UAE
Fairmont The Palm seeks a Fitness Instructor to deliver professional fitness services, supervise equipment, and conduct personal and group training sessions. The ideal candidate has previous fitness instruction experienc
Bartender
Dubai, UAE
Fairmont The Palm in Dubai is seeking a Bartender to mix drinks, serve guests, and maintain bar cleanliness. Requires excellent communication skills and a passion for service. Must be able to work in a luxury resort envi
Bellman
Dubai, UAE
Fairmont The Palm seeks a Bellman to welcome guests, assist with luggage, and provide exceptional service at a luxury resort in Dubai. The role requires a passion for guest service, strong communication skills, and the a
Royal Service Agent (Telephone Operator)
Dubai, UAE
Fairmont The Palm seeks a Royal Service Agent to handle guest calls and requests, ensuring exceptional service. The role requires fluency in Arabic, previous telephone operator experience, and strong communication skills
Lifeguard
Dubai, UAE
Fairmont The Palm is seeking a Lifeguard to supervise swimming activities, enforce safety procedures, and respond to emergencies. You will monitor pool conditions, administer first aid, and assist with cleaning. Must be
Hostess (EU/Arabic Language)
Dubai, UAE
Fairmont The Palm is seeking a Hostess to manage reservations, greet guests, and provide excellent customer service. You will check reservation systems, distribute tables, answer phone calls, and assist servers. Previous
Doorman
Dubai, UAE
Fairmont The Palm seeks a Doorman to welcome guests, assist with luggage, and ensure smooth traffic flow at the hotel entrance. The role requires a passion for guest service, strong interpersonal skills, and the ability
AV Technician
Dubai, UAE
Fitness Instructor
Dubai, UAE
Bartender
Dubai, UAE
Bellman
Dubai, UAE
Royal Service Agent (Telephone Operator)
Dubai, UAE
Lifeguard
Dubai, UAE
Hostess (EU/Arabic Language)
Dubai, UAE
Doorman
Dubai, UAE