Room Attendant
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Key skills for this role
About the Role
The Room Attendant ensures cleanliness of guest rooms, provides exceptional service, and requires attention to detail and good communication skills.
Key Skills for This Role
Responsibilities
- Clean and sanitize guest rooms, bathrooms, and public areas
- Make beds, change linens, and replace towels and other amenities
- Dust and polish furniture, fixtures, and surfaces
- Vacuum, sweep, and mop floors
- Replenish guest room supplies such as toiletries, towels, and minibar items
- Report any damages, broken equipment, or unsafe conditions to supervisor
- Provide courteous and friendly service and address guest requests promptly
Requirements
- Ability to clean and sanitize guest rooms, bathrooms, and public areas
- Ability to provide courteous and friendly service to hotel guests
- Adherence to hotel policies regarding security and confidentiality
Full Job Posting
Job Overview
- The Room Attendant provides exceptional guest service by maintaining cleanliness and orderliness of guest rooms and hotel areas.
Responsibilities
- Clean and sanitize guest rooms, bathrooms, and public areas.
- Make beds, change linens, and replace towels and other amenities.
- Dust and polish furniture, fixtures, and surfaces.
- Vacuum, sweep, and mop floors.
- Replenish guest room supplies such as toiletries, towels, and minibar items.
- Ensure all cleaning equipment and supplies are well stocked and maintained.
- Report any damages, broken equipment, or unsafe conditions to the supervisor.
- Ensure all room appliances, lighting, and electronics are functioning properly.
- Provide courteous and friendly service to hotel guests.
- Address any guest requests or concerns promptly.
- Adhere to hotel policies regarding security and confidentiality of guest information.
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