Role in Origins - F&B (VAJ)
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Key skills for this role
About the Role
Emaar seeks an experienced F&B Supervisor for Origins restaurant to oversee service operations, coach team members, and ensure exceptional dining experiences. Requires 4 years hospitality experience, 2 years in a supervisory F&B role, and a high school diploma.
Key Skills for This Role
Responsibilities
- Oversee and ensure all operational tasks in F&B Service are conducted in line with service standards and procedures
- Coach and train team members on the job
- Provide constructive feedback on and off the job
- Analyze operations and assign resources accordingly
- Conduct huddles during shifts to ensure seamless communication
- Prevent complaints and ensure adequate service recovery where needed
- Pro actively communicate with fellow Ambassadors, always with the guest’s interests at heart
Requirements
- Minimum 4 years experience in Hospitality industry
- Minimum 2 years experience as an F&B specialist in a Supervisory role or similar in a 5 star hospitality
- Minimum of a high school diploma; College degree in Hotel Management or related field preferred
- Genuine service personality with high EQ
Full Job Posting
About the Function
- This function is to ensure exceptional Dining Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our restaurants.
What You Will Need To Succeed
- Genuine service personality, with high EQ.
- Minimum 4 years’ experience in Hospitality industry.
- Minimum 2 years’ experience as an F&B specialist in a Supervisory role / similar experience in a 5 star hospitality industry.
- Minimum of a high school diploma is required / College degree in Hotel Management or a related field.
Performance Driven Culture; What Will You Be Measured Against
- Oversee and ensure all operational tasks in F&B Service are conducted in line with the service standards and procedures.
- Coaching and training on the job.
- Providing constructive feedback (on and off the job).
- Analyzing operations and assigning resources accordingly.
- Conducting huddles during shifts to ensure seamless communication.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro actively communicate with fellow Ambassadors, always with the guest’s interests at heart.
Competencies
- Put Customer First
- Drive for Results
- Learning
- Resilience
- Adaptability
What We Believe In
- Customer Focus: Customers are our number one priority.
- Ownership Mindset: No detail is too small, no challenge is too big.
- Fast Paced: Speed is everything in business.
- Talent and Tenacity: Our people are heroes, superhumans and warriors.
- Adaptability: We keep up with the times, disrupting and challenging the status quo.
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