Role in Banquet -F&B (VAJ)
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Key skills for this role
About the Role
Emaar seeks a service-oriented F&B professional to deliver exceptional dining experiences in a banquet setting. The role requires a high school diploma, one year of experience in a 5-star hospitality environment, and strong English communication skills.
Key Skills for This Role
Responsibilities
- Conduct all operational tasks in F&B Service while living up to service standards and procedures
- Go the extra mile to delight guests
- Prevent complaints and ensure adequate service recovery where needed
- Pro actively communicate with fellow Ambassadors, always with the Guest’s interests at heart
Requirements
- Minimum of a high school diploma
- College degree in Hotel Management or related field preferred
- Minimum one year experience in a similar position in a 5 star hospitality company
- Strong command of written and spoken English
- Genuine service personality with high EQ
Full Job Posting
About the Function
- This function is to ensure exceptional Dining Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our restaurants.
What You Will Need To Succeed
- Genuine service personality, with high EQ.
- Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
- A minimum of one year experience in a similar position in a 5 star hospitality company.
- A strong command of both written and spoken English is required; additional language is an asset.
Performance Driven Culture; What Will You Be Measured Against
- Conduct all operational tasks in F&B Service while living up to service standards and procedures.
- Go the extra (s)mile where you can.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
Competencies
- Put Customer First
- Drive for Results
- Learning
- Resilience
- Adaptability
What We Believe In
- Customer Focus: Customers are our number one priority.
- Ownership Mindset: No detail is too small, no challenge is too big.
- Fast Paced: Speed is everything in business.
- Talent and Tenacity: Our people are heroes, superhumans and warriors.
- Adaptability: We keep up with the times, disrupting and challenging the status quo.
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