Role in Origins - F&B (VAJ)
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Key skills for this role
About the Role
Emaar is seeking an F&B Service Ambassador to deliver exceptional dining experiences in a 5-star environment. You will conduct operational tasks, prevent complaints, and ensure guest satisfaction.
Key Skills for This Role
Responsibilities
- Conduct all operational tasks in F&B Service while living up to service standards and procedures
- Go the extra (s)mile where you can
- Prevent complaints and ensure adequate service recovery where needed
- Pro actively communicate with fellow Ambassadors, always with the Guest’s interests at heart
Requirements
- Genuine service personality with high EQ
- Minimum of a high school diploma
- College degree in Hotel Management or related field preferred
- Minimum of one year experience in a similar position in a 5 star hospitality company
- Strong command of both written and spoken English
- Additional language is an asset
Full Job Posting
ABOUT THE FUNCTION
- This function is to ensure exceptional Dining Experiences in a highly empowered environment.
- Represent our brand, throughout the Guest journey, to deliver a flawless dining experience.
- Ensure that each guest becomes a happy fan of our restaurants, by delighting them from welcome until farewell.
What You Will Need To Succeed
- Genuine service personality, with high EQ.
- Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
- A minimum of one year experience in a similar position in a 5 star hospitality company.
- A strong command of both written and spoken English is required; additional language is an asset.
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
- Conduct all operational tasks in F&B Service while living up to service standards and procedures.
- Go the extra (s)mile where you can.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
COMPETENCIES
- Put Customer First
- Drive for Results
- Learning
- Resilience
- Adaptability
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