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Role in Housekeeping (VAJ)

Emaar
Abu Dhabi, UAE
Full Time
Entry
Onsite
2 weeks ago
HousekeepingCustomer ServiceAttention to DetailTime ManagementEnglish Language
Free

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HousekeepingCustomer ServiceAttention to Detail
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About the Company

  • Emaar Hospitality Group is a premier global provider of lifestyle experiences, a subsidiary of Emaar Properties PJSC.
  • Owns and manages brands including Address Hotels + Resorts, Vida Hotels and Resorts, and more.

About the Function

  • Ensure exceptional Guest experience in a highly empowered environment.
  • Maintain established standards of cleanliness in rooms and public areas according to hotel standards.

What You Will Need to Succeed

  • Previous experience in similar/related fields in a 5 star hotel.
  • At least 1 year experience at same level.
  • Proficient in English Language.
  • Minimum qualification: High school diploma/higher secondary.

Responsibilities

  • Conduct all operational tasks in Housekeeping while living up to service standards.
  • Go the extra mile.
  • Timeliness in order taking and delivery of requests to guests.
  • Prevent complaints and ensure adequate service recovery.
  • Pro actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.

Competencies

  • Put Customer First
  • Drive for Results
  • Learning
  • Resilience
  • Adaptability

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