Role in Concierge (VAJ)
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Key skills for this role
About the Role
Emaar seeks a Concierge in Abu Dhabi to provide support to accounting activities and deliver exceptional F&B service. Requires 1-2 years of experience in a 5-star hospitality company, a high school diploma, and a genuine service personality.
Key Skills for This Role
Responsibilities
- Conduct all operational tasks in F&B Service while living up to service standards and procedures
- Go the extra smile where you can
- Prevent complaints and ensure adequate service recovery where needed
- Proactively communicate with fellow Ambassadors, always with the Guest’s interests at heart
Requirements
- Genuine service personality, with high EQ
- Minimum of a high school diploma is required; College degree in Hotel Management or a related field is preferred
- Minimum of 1 2 years experience in a similar position in a 5 star hospitality company
Full Job Posting
ABOUT THE FUNCTION
- This function is to provide support to the company’s accounting activities that include maintaining and reporting on both the cost and financial sets of accounts based on statutory requirements and auditing policies.
- Participate in supporting and affirming the service culture and contributing to the improvement process along with complying with the work directives, policies and procedures of the Company.
What You Will Need To Succeed
- Genuine service personality, with high EQ.
- Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
- Minimum of 1 2 years’ experience in a similar position in a 5 star hospitality company.
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST.
- Conduct all operational tasks in F&B Service while living up to service standards and procedures.
- Go the extra smile where you can.
- Prevent complaints and ensure adequate service recovery where needed.
- Proactively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
COMPETENCIES
- Put Customer First
- Drive for Results
- Learning
- Resilience
- Adaptability
What We Believe In
- Customer Focus: Customers are our number one priority.
- Ownership Mindset: No detail is too small, no challenge is too big and no ambition is too great.
- Fast Paced: Speed is everything in business.
- Talent and Tenacity: Our people are heroes, superhumans and warriors.
- Adaptability: We keep up with the times, disrupting and challenging the status quo.
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