RMS Implementer
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Key skills for this role
About the Role
Octave is seeking an Application Specialist to implement, configure, and train customers on core software solutions for public safety. The role requires Law Enforcement RMS experience and a bachelor's degree in computer science or related field.
Key Skills for This Role
Responsibilities
- Implementation, configuration, and training of core software
- Setting goals and expectations for configuration timelines with customers
- Tracking and reporting on actual progress made by customers to internal project group
- Working with software developers and project support teams
- Meeting with system users to understand common workflows and scope
- Helping agencies to meet needs with out of the box solutions
- Communicating findings to technical and non technical colleagues
Requirements
- Bachelor's degree in computer science or related field or commensurate experience
- Law Enforcement RMS experience required
- MSSQL or Oracle database and scripting knowledge preferred
- SSRS Report writing knowledge preferred
- Microsoft Power BI knowledge preferred
- Experience in public safety workflows preferred
- Excellent communication and critical thinking skills
- Good organizational skills and detail oriented mindset
Full Job Posting
Responsibilities
- Implementation, configuration, and training of core software
- Setting of goals and expectations for configuration timelines with our customers
- Tracking and reporting on actual progress made by customers to the internal project group
- Working with software developers and project support teams
- Meeting with system users to understand common workflows and scope
- Helping agencies to meet needs with out of the box solutions
- Communicating findings to technical and non technical colleagues
- Other duties as assigned
Education / Qualifications
- A bachelor's degree in computer science or related field or commensurate, documented experience in a role with similar responsibilities.
- Law Enforcement RMS experience required
- MSSQL or Oracle database and scripting knowledge and experience is preferred but not required.
- SSRS Report writing knowledge and experience is preferred but not required.
- Microsoft Power BI knowledge and experience is preferred but not required.
- Experience in public safety workflows and software preferred but not required.
- Excellent communication and critical thinking skills.
- Good organizational skills and detail oriented mindset.
About Octave
- Octave provides mission critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle — Design, Build, Operate and Protect — where performance, safety, and reliability are non negotiable and failure is not an option.
- Turning complex operational data into actionable intelligence, Octave connects expertise, real world conditions and enterprise scale insight to improve performance, resilience and incident response where it matters most.
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