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Retail Trainer
Genius HRTech Services L.L.C - FZ - Dubai
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Employee trainingOnboardingCoachingField operationsPerformance managementKPI monitoring
Free
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Employee trainingOnboardingCoaching
Role Overview
Genius is hiring a Retail Trainer for a retail conglomerate.
The role supports field employees through training, coaching, performance monitoring, and development across multiple locations.
Key Skills for This Role
Employee trainingOnboardingCoachingField operationsPerformance managementKPI monitoring
Full Job Posting
Role Overview
Genius is hiring a Retail Trainer for a retail conglomerate.
The role supports field employees through training, coaching, performance monitoring, and development across multiple locations.
Key Responsibilities
- Conduct onboarding, product, process, and skills training for field employees.
- Provide field coaching, practical demonstrations, and support during induction and initial field activities.
- Visit locations to observe performance, identify training needs, and address capability gaps.
- Monitor targets and KPIs, provide feedback, and create performance improvement action plans.
- Prepare and deliver training sessions, workshops, and refresher courses.
- Maintain training records and report on coaching, development, and training outcomes.
- Collaborate with managers and supervisors on performance issues.
- Ensure adherence to policies, procedures, safety requirements, and service standards.
- Evaluate training effectiveness using assessments, field observations, and performance results.
- Stay updated on products, processes, industry practices, and relevant regulations.
Required Qualifications and Skills
- Diploma or bachelor's degree in Business, Education, Human Resources, Management, or a related field.
- Previous experience in coaching, training, field operations, sales, customer service, or a similar role.
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