Food safety compliance officer

Role Overview

Regulatory Compliance

• Ensure compliance with local municipality food safety laws, health authority inspections, and company quality policies.
• Maintain compliance with applicable regional food safety regulations and standards.

Quality and Food Safety

• Ensure products meet quality and safety standards before reaching customers.
• Implement and maintain HACCP-based food safety systems.
• Ensure sanitation, hygiene, food handling, halal, GSO, ESMA, SASO, and ISO requirements are followed.

Product Inspection and Storage

• Inspect incoming deliveries for quality, expiry dates, packaging condition, and temperature compliance.
• Reject or quarantine non-conforming products.
• Monitor FIFO/FEFO inventory practices and prevent contamination through correct product segregation.

Supplier Quality

• Monitor supplier performance and product compliance.
• Coordinate with suppliers on quality issues, complaints, or recalls.
• Evaluate and approve suppliers, conduct supplier audits, and handle supplier-related product complaints.

Audits and Documentation

• Conduct internal quality audits in store departments.
• Maintain inspection reports, temperature logs, supplier compliance reports, quality checklists, and inspection records.
• Document non-conformances and corrective actions and prepare management reports on quality trends and risks.

Complaints and Training

• Investigate customer product complaints, perform root cause analysis, and implement corrective actions.
• Train store staff on food safety procedures, hygiene standards, and quality inspection practices.

Required Qualifications

• Bachelor’s degree in Food Science, Microbiology, Food Technology, Quality Management, or a related field.
• 7–10 years of experience in food retail or FMCG quality control.
• Strong knowledge of food safety regulations and quality management systems.
• HACCP, ISO 22000, and Food Safety Level 3 certifications are preferred.