Retail Director- Middle East (Luxury Fashion)
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Key skills for this role
About the Role
A prestigious luxury brand seeks a Retail Director to lead retail strategy and commercial performance across the Middle East. Based in Dubai, this senior role oversees boutique operations, client experience, and team development.
Key Skills for This Role
Responsibilities
- Develop and execute the regional retail strategy in alignment with global business objectives.
- Drive sales growth, profitability, and market share across all retail locations.
- Monitor and analyze KPIs, identifying opportunities to improve performance and productivity.
- Establish and manage annual budgets, forecasts, and business plans.
- Champion an exceptional luxury client experience across all touchpoints.
- Ensure the highest standards of visual merchandising, store presentation, and operational excellence.
- Drive clienteling initiatives and CRM strategies to increase loyalty, retention, and lifetime value.
- Lead, inspire, and develop a team of Area Managers, Boutique Managers, and retail professionals.
- Oversee day to day retail operations, ensuring compliance with company policies and procedures.
- Identify market opportunities and emerging trends across the Middle East luxury landscape.
Requirements
- Minimum 10–15 years of retail leadership experience, with significant exposure to luxury or premium brands.
- Proven track record of managing multi site retail operations across the Middle East region.
- Demonstrated success in driving commercial growth and leading large retail teams.
- Experience within fashion, accessories, jewellery, watches, beauty, or other luxury sectors is highly desirable.
Full Job Posting
Role Overview
- We are seeking an exceptional Retail Director to lead and drive the retail strategy, commercial performance, and brand excellence across the Middle East region for a prestigious luxury brand.
- Based in Dubai, this senior leadership role will oversee a portfolio of boutiques and retail operations.
- The Retail Director will act as a key ambassador for the brand, leading high performing teams and developing retail talent.
Key Responsibilities
- Retail Performance & Commercial Leadership: Develop and execute regional retail strategy, drive sales growth, monitor KPIs, manage budgets.
- Client Experience & Brand Excellence: Champion luxury client experience, ensure visual merchandising standards, drive CRM strategies.
- Leadership & Talent Development: Lead and develop Area Managers and Boutique Managers, foster culture of performance, identify future leaders.
- Regional Operations: Oversee day to day operations, partner with Marketing, Merchandising, Supply Chain, Finance, HR, and Client Services.
- Strategic Market Development: Identify market opportunities, provide strategic recommendations, build relationships with landlords and partners.
Experience
- Minimum 10–15 years of retail leadership experience with luxury or premium brands.
- Proven track record of managing multi site retail operations across the Middle East.
- Demonstrated success in driving commercial growth and leading large retail teams.
- Experience within fashion, accessories, jewellery, watches, beauty, or other luxury sectors is highly desirable.
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