Retail Director- Middle East (Luxury Fashion)
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Key skills for this role
About the Role
A prestigious luxury brand seeks a Retail Director to lead retail strategy and commercial performance across the Middle East. Based in Dubai, the role oversees a portfolio of boutiques, ensuring world-class client experiences and business growth.
Key Skills for This Role
Responsibilities
- Develop and execute the regional retail strategy in alignment with global business objectives
- Drive sales growth, profitability, and market share across all retail locations
- Monitor and analyze KPIs, identifying opportunities to improve performance and productivity
- Establish and manage annual budgets, forecasts, and business plans
- Ensure achievement of revenue, margin, and operational targets
- Champion an exceptional luxury client experience across all touchpoints
- Ensure the highest standards of visual merchandising, store presentation, and operational excellence
- Drive clienteling initiatives and CRM strategies to increase loyalty, retention, and lifetime value
- Maintain brand integrity and consistency throughout the region
- Lead, inspire, and develop a team of Area Managers, Boutique Managers, and retail professionals
Requirements
- Minimum 10–15 years of retail leadership experience, with significant exposure to luxury or premium brands
- Proven track record of managing multi site retail operations across the Middle East region
- Demonstrated success in driving commercial growth and leading large retail teams
- Experience within fashion, accessories, jewellery, watches, beauty, or other luxury sectors is highly desirable
Full Job Posting
Overview
- We are seeking an exceptional Retail Director to lead and drive the retail strategy, commercial performance, and brand excellence across the Middle East region for a prestigious luxury brand.
- Based in Dubai, this senior leadership role will be responsible for overseeing a portfolio of boutiques and retail operations, ensuring world class client experiences, sustainable business growth, and the highest standards of luxury retail execution.
- The Retail Director will act as a key ambassador for the brand, leading high performing teams, developing retail talent, and ensuring consistent delivery of the brand's values and vision across all markets within the region.
Key Responsibilities
- Develop and execute the regional retail strategy in alignment with global business objectives.
- Drive sales growth, profitability, and market share across all retail locations.
- Monitor and analyze KPIs, identifying opportunities to improve performance and productivity.
- Establish and manage annual budgets, forecasts, and business plans.
- Ensure achievement of revenue, margin, and operational targets.
- Champion an exceptional luxury client experience across all touchpoints.
- Ensure the highest standards of visual merchandising, store presentation, and operational excellence.
- Drive clienteling initiatives and CRM strategies to increase loyalty, retention, and lifetime value.
- Maintain brand integrity and consistency throughout the region.
- Lead, inspire, and develop a team of Area Managers, Boutique Managers, and retail professionals.
- Foster a culture of performance, accountability, and excellence.
- Identify and develop future leaders through coaching, succession planning, and talent management programs.
Experience
- Minimum 10–15 years of retail leadership experience, with significant exposure to luxury or premium brands.
- Proven track record of managing multi site retail operations across the Middle East region.
- Demonstrated success in driving commercial growth and leading large retail teams.
- Experience within fashion, accessories, jewellery, watches, beauty, or other luxury sectors is highly desirable.
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