Restaurant Supervisor
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Key skills for this role
About the Role
Burgerwings Restaurant LLC is looking for a Restaurant Supervisor to oversee daily operations, ensure excellent customer service, and support staff. The role requires supervisory experience in a restaurant or hospitality setting and strong leadership skills.
Key Skills for This Role
Responsibilities
- Supervise and coordinate daily restaurant operations.
- Ensure high standards of customer service are consistently delivered.
- Train, schedule, and motivate restaurant staff.
- Monitor staff performance and provide feedback when necessary.
- Handle customer complaints in a professional and timely manner.
- Ensure cleanliness, hygiene, and safety standards are maintained.
- Assist in inventory control and ordering supplies.
- Support the manager in achieving sales targets and operational goals.
- Oversee opening and closing procedures.
- Ensure compliance with company policies and local regulations.
Requirements
- High school diploma or equivalent; hospitality related certification is a plus
- Proven experience in a restaurant or hospitality supervisory role
- Strong leadership and communication skills
- Ability to work in a fast paced environment
- Good problem solving and decision making abilities
- Knowledge of food safety regulations and best practices
- Flexibility to work shifts, weekends, and holidays
Full Job Posting
Job Summary
- The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer service, maintaining quality standards, and supporting staff to deliver an outstanding dining experience.
- This role involves supervising team members, handling customer concerns, and ensuring smooth front of house operations.
Key Responsibilities
- Supervise and coordinate daily restaurant operations.
- Ensure high standards of customer service are consistently delivered.
- Train, schedule, and motivate restaurant staff.
- Monitor staff performance and provide feedback when necessary.
- Handle customer complaints in a professional and timely manner.
- Ensure cleanliness, hygiene, and safety standards are maintained.
- Assist in inventory control and ordering supplies.
- Support the manager in achieving sales targets and operational goals.
- Oversee opening and closing procedures.
- Ensure compliance with company policies and local regulations.
Qualifications & Requirements
- High school diploma or equivalent; hospitality related certification is a plus.
- Proven experience in a restaurant or hospitality supervisory role.
- Strong leadership and communication skills.
- Ability to work in a fast paced environment.
- Good problem solving and decision making abilities.
- Knowledge of food safety regulations and best practices.
- Flexibility to work shifts, weekends, and holidays.
Skills
- Leadership and team management
- Customer service excellence
- Time management
- Conflict resolution
- Attention to detail
Working Conditions
- Standing for long periods
- Fast paced, high pressure environment
- Shift based schedule including evenings and weekends
Pay
- AED2,000.00 AED3,000.00 per month
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