Restaurant Supervisor
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Supervise restaurant operations, ensure exceptional guest experiences, lead service team, uphold luxury standards, and maintain food and beverage knowledge.
Key Skills for This Role
Responsibilities
- Supervise and coordinate restaurant service to ensure seamless guest experiences
- Welcome and interact with guests, ensuring personalised and attentive service throughout their visit
- Handle guest feedback and complaints professionally, ensuring timely resolution and escalation when required
- Lead the service team during shifts, ensuring clear communication and smooth coordination
- Allocate sections and duties to waiters and ensure efficient table coverage
- Provide on the job coaching, guidance, and support to team members
- Oversee restaurant setup, mise en place, and closing procedures
- Ensure compliance with sequence of service and brand SOPs
- Monitor cleanliness, grooming standards, and overall restaurant presentation
- Maintain strong knowledge of menu items, ingredients, allergens, and preparation methods
Requirements
- Minimum 2 3 years experience in a supervisory role within luxury hotels or high end restaurants
- Strong background in Food & Beverage service standards
- Experience in guest facing leadership roles in a fast paced environment
- Knowledge of POS systems and restaurant operations
- Excellent communication skills in English; additional languages are an advantage
Full Job Posting
Role Overview
- As a Restaurant Supervisor at Banyan Tree Dubai, you play a key leadership role in delivering exceptional guest experiences and ensuring smooth day to day restaurant operations.
- You will supervise the service team, uphold luxury service standards, and act as a role model in delivering personalised, attentive, and intuitive hospitality aligned with the Banyan Tree brand.
Key Responsibilities
- Supervise and coordinate restaurant service to ensure seamless guest experiences.
- Welcome and interact with guests, ensuring personalised and attentive service throughout their visit.
- Handle guest feedback and complaints professionally, ensuring timely resolution and escalation when required.
- Ensure service standards consistently reflect luxury brand expectations.
- Lead the service team during shifts, ensuring clear communication and smooth coordination.
- Allocate sections and duties to waiters and ensure efficient table coverage.
- Provide on the job coaching, guidance, and support to team members.
- Support training and onboarding of new colleagues.
- Motivate the team to maintain high performance and service consistency.
- Oversee restaurant setup, mise en place, and closing procedures.
- Ensure compliance with sequence of service and brand SOPs.
- Monitor cleanliness, grooming standards, and overall restaurant presentation.
Qualifications & Experience
- Minimum 2 3 years experience in a supervisory role within luxury hotels or high end restaurants.
- Strong background in Food & Beverage service standards.
- Experience in guest facing leadership roles in a fast paced environment.
- Knowledge of POS systems and restaurant operations.
- Excellent communication skills in English; additional languages are an advantage.
Competencies
- Strong leadership and team management skills
- Guest centric and service driven mindset
- Excellent communication and interpersonal ability
- Ability to perform under pressure
- High attention to detail and operational discipline
- Problem solving and decision making capability
- Strong organisational and time management skills
- Commercial awareness and upselling mindset
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at BANYAN TREE
Fitness Trainer
Dubai, UAE
Role Overview As a Fitness Trainer at Banyan Tree Dubai, you are responsible for delivering personalised fitness experiences that support guests health, wellbeing, and lifestyle...
Spa Therapist
Dubai, UAE
Company Description Banyan Group is one of the world s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing ...
Wellbeing Practitioner
Dubai, UAE
Banyan Tree Dubai seeks a Wellbeing Practitioner to deliver holistic wellness experiences including meditation, breathwork, and sound healing. The role involves personalized consultations, wellness coaching, and maintain
Spa Attendant
Dubai, UAE
Role Overview As a Spa Receptionist at Banyan Tree Dubai , you are responsible for creating a warm and seamless welcome experience for guests visiting the Spa, ensuring all inte...
Spa Receptionist
Dubai, UAE
Banyan Tree Dubai seeks a Spa Receptionist to create a warm welcome experience for spa guests. The role involves managing reservations, guest communication, payments, and administrative support in a luxury hospitality en
Waiter / Waitress In Room Dining
Dubai, UAE
Banyan Tree Dubai is hiring a Waiter/Waitress for In Room Dining to deliver luxury dining experiences in guest rooms and villas. The role requires strong food and beverage knowledge, attention to detail, and a commitment
Restaurant General Manager
, UAE
Role Overview As a Restaurant General Manager at Banyan Tree Dubai , you are responsible for leading the overall operation of the restaurant, ensuring exceptional guest experien...
Fitness Trainer
Dubai, UAE
Deliver personalized fitness experiences, conduct assessments, design training programs, and promote wellness while ensuring guest safety and satisfaction.
Fitness Trainer
Dubai, UAE
Spa Therapist
Dubai, UAE
Wellbeing Practitioner
Dubai, UAE
Spa Attendant
Dubai, UAE
Spa Receptionist
Dubai, UAE
Waiter / Waitress In Room Dining
Dubai, UAE
Restaurant General Manager
, UAE
Fitness Trainer
Dubai, UAE