Restaurant Supervisor
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Key skills for this role
About the Role
Momofuku Abu Dhabi is opening soon and seeks a Restaurant Supervisor to oversee daily operations, ensure exceptional guest experiences, and lead the front-of-house team. Requires 3+ years F&B experience with at least 1 year in a supervisory role.
Key Skills for This Role
Responsibilities
- Ensure exceptional guest service and a positive dining experience
- Monitor restaurant operations to maintain service quality and efficiency
- Address guest concerns and resolve issues promptly and professionally
- Supervise and support Front of House team members during shifts
- Conduct pre shift briefings and communicate daily operational updates
- Coach, train, and develop team members to maintain service excellence
- Ensure adherence to company policies, service standards, and operational procedures
- Monitor compliance with food safety, hygiene, health, and safety regulations
- Support sales growth through effective upselling and guest engagement
- Assist with scheduling, inventory monitoring, and daily reporting
Requirements
- Bachelor's degree in Hospitality Management, Hotel & Restaurant Management, Tourism, or a related field preferred
- Minimum 3 years of Food & Beverage experience, including at least 1 year in a supervisory role
- Strong knowledge of restaurant operations and guest service standards
- Leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in POS and restaurant management systems
Full Job Posting
Position Overview
- Momofuku is bringing its bold, culture shifting energy to The Grove at Saadiyat Island, Abu Dhabi.
- The Restaurant Supervisor is responsible for overseeing daily restaurant operations, ensuring exceptional guest experiences, smooth service execution, and compliance with Momofuku's service standards.
Key Responsibilities Guest Service & Operations
- Ensure exceptional guest service and a positive dining experience.
- Monitor restaurant operations to maintain service quality and efficiency.
- Address guest concerns and resolve issues promptly and professionally.
- Ensure proper table management and smooth guest flow throughout service.
- Maintain cleanliness, organization, and presentation standards across all dining areas.
Key Responsibilities Team Leadership
- Supervise and support Front of House team members during shifts.
- Conduct pre shift briefings and communicate daily operational updates.
- Coach, train, and develop team members to maintain service excellence.
- Monitor employee performance and ensure compliance with company standards.
- Foster teamwork and effective communication between Front of House and Back of House teams.
Key Responsibilities Service Quality & Compliance
- Ensure adherence to company policies, service standards, and operational procedures.
- Monitor compliance with food safety, hygiene, health, and safety regulations.
- Ensure team members maintain proper grooming and professional conduct.
- Assist management in implementing operational improvements and initiatives.
Key Responsibilities Sales & Financial Performance
- Support sales growth through effective upselling and guest engagement.
- Monitor daily sales performance and operational productivity.
- Assist in controlling labor, inventory, and operating costs.
Key Responsibilities Administrative Duties
- Assist with scheduling, inventory monitoring, and daily reporting.
- Support opening and closing procedures.
- Escalate operational concerns and provide regular updates to management.
Qualifications
- Bachelor's degree in Hospitality Management, Hotel & Restaurant Management, Tourism, or a related field preferred.
- Minimum 3 years of Food & Beverage experience, including at least 1 year in a supervisory role.
- Strong knowledge of restaurant operations and guest service standards.
Skills & Competencies
- Leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Strong problem solving and decision making skills.
- Customer focused mindset.
- Ability to perform effectively in a fast paced environment.
- Proficiency in POS and restaurant management systems.
Working Conditions
- Requires standing and walking for extended periods.
- Ability to work flexible shifts, including weekends, public holidays, and evenings.
- May be required to lift and carry restaurant supplies and equipment within operational limits.
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