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General Manager

Chinese Palace Group
Abu Dhabi, UAE
Full Time
Manager
Onsite
1 months ago
Restaurant OperationsTeam LeadershipFinancial ManagementGuest Experience ManagementP&L ManagementBudgeting
Free

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Restaurant OperationsTeam LeadershipFinancial Management
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About Momofuku

  • Momofuku is bringing its bold, culture shifting energy to The Grove at Saadiyat Island, Abu Dhabi.
  • Born in New York City and created by Chef David Chang, Momofuku revolutionized modern dining.
  • Momofuku restaurants include Noodle Bar, Bāng Bar, Momofuku Las Vegas, Majordōmo, Bar Kabawa, and Kabawa.

Position Summary

  • The General Manager is responsible for the overall leadership, strategic direction, and operational success of the restaurant.
  • This role oversees all aspects of the business, including guest experience, financial performance, people development, operational excellence, and brand standards.
  • The General Manager serves as the driving force behind creating a high performance culture while ensuring exceptional service, profitability, and alignment with Momofuku's values and vision.

Key Responsibilities

  • Lead, inspire, and develop all restaurant management and operational teams to achieve exceptional performance.
  • Foster a culture of accountability, collaboration, inclusivity, and continuous improvement.
  • Recruit, coach, mentor, and retain top talent while building strong succession plans.
  • Conduct regular performance reviews and implement development initiatives to enhance team capabilities.
  • Oversee daily restaurant operations, ensuring seamless execution of service and operational standards.
  • Maintain compliance with company policies, health and safety regulations, and local legal requirements.
  • Drive operational efficiency while maintaining the highest standards of quality, cleanliness, and guest satisfaction.
  • Collaborate closely with culinary and beverage leadership to ensure alignment across all functions.
  • Champion a guest first culture and ensure every guest receives a memorable dining experience.
  • Actively engage with guests, manage feedback, and resolve concerns promptly and professionally.
  • Monitor guest satisfaction metrics and implement strategies to continuously improve service delivery.
  • Build strong relationships with VIP guests, corporate clients, and key stakeholders.

Qualifications & Experience

  • Bachelor's Degree in Hospitality Management, Business Administration, or a related field preferred.
  • Minimum 8–10 years of progressive leadership experience within upscale, premium, luxury, or Michelin recognized restaurant operations.
  • Proven experience managing high volume restaurants with significant revenue responsibility.
  • Strong financial acumen with experience in budgeting, forecasting, P&L management, and cost control.
  • Demonstrated success in leading large, diverse teams and developing future leaders.
  • Excellent communication, leadership, problem solving, and decision making skills.
  • Strong understanding of luxury hospitality standards and guest experience management.
  • Experience opening new restaurant concepts or leading flagship operations is highly desirable.

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