Restaurant Manager - QSR Experience
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Key skills for this role
About the Role
A Restaurant Manager is responsible for the efficient and profitable operation of a restaurant. This role involves overseeing staff, managing the budget, maintaining quality service, and ensuring customer satisfaction.
Key Skills for This Role
Full Job Posting
Overview
- A **Restaurant Manager** is responsible for the efficient and profitable operation of a restaurant.
- This role involves overseeing staff, managing the budget, maintaining quality service, and ensuring customer satisfaction.
- **Staff Management:** Train, and supervise team member. Set performance expectations, provide regular feedback, and conduct performance evaluations. Schedule and manage staff shifts to ensure smooth operations.
- **Customer Service:** Ensure exceptional customer service by interacting with guests and addressing their concerns. Handle customer complaints and resolve issues in a professional and timely manner.
- **Financial Management:** Prepare and manage the restaurant budget, including monitoring expenses and revenue. Implement cost-control measures to maximize profitability while maintaining quality. Inventory management, ordering supplies, and controlling food and beverage costs.
- **Operational Efficiency:** Supervise daily restaurant operations, including opening and closing procedures. Maintain cleanliness, safety, and sanitation standards throughout the restaurant. Monitor and enforce compliance with health and safety regulations.
Qualifications
- Bachelor's degree in Hospitality, Restaurant Management, or a related field.
- Proven experience in restaurant management preferably in QSR.
- Strong leadership, interpersonal, and communication skills.
- Familiarity with financial management, budgeting, and cost-control practices.
- Excellent problem-solving abilities and customer service orientation.
- Ability to work under pressure in a fast-paced environment.
Working Conditions
- Restaurant managers may work evenings, weekends, and holidays, depending on the restaurant's hours of operation.
- The role may involve standing for extended periods and occasionally lifting heavy items.
Application Question(S)
- Are you willing to work to any store?
- What is your salary expectation?
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