Restaurant General Manager
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Key skills for this role
About the Role
Hilton is seeking a Restaurant General Manager to lead daily operations for a hotel dining outlet in Dubai. You will manage guest service, product quality, inventory, cost controls, profitability, and team development.
Key Skills for This Role
Responsibilities
- Lead daily operations: manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
- Deliver exceptional guest experiences: monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience
- Inspire and develop the team: supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements
- Drive revenue growth: implement innovative marketing strategies, up selling techniques, and promotional initiatives to maximize food and beverage sales and profitability
- Recruit and onboard talent: lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence
- Uphold regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations
Requirements
- Experience in restaurant management or similar role
- Passion for hospitality and delivering exceptional guest experiences
- Strong leadership and team development skills
- Knowledge of health, safety, sanitation, and alcohol awareness regulations
Full Job Posting
Role Summary
- As a Restaurant General Manager, you're not just managing daily operations for one of our hotel dining outlets – you're spreading the light and warmth of hospitality by delivering memorable experiences.
What You'll Do
- Lead daily operations: manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.
- Deliver exceptional guest experiences: monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.
- Inspire and develop the team: supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements.
- Drive revenue growth: implement innovative marketing strategies, up selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.
- Recruit and onboard talent: lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.
- Uphold regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations.
What It Takes to Make the Stay
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
How We’ll Help You Thrive
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night through our Go Hilton travel program.
- Paid parental leave – We offer paid leave for eligible Team Members, including partners and adoptive parents.
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
- Mental health resources – Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones.
Join an Award Winning Workplace Culture
- Hilton is a global leader in hospitality, welcoming more than 3 billion guests worldwide.
- Our award winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
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