Resort Operations Coordinator / Event Helper

Role Overview

Operations and Event Coordination

• Support daily resort operations and administrative coordination.
• Coordinate guest activities, entertainment, meetings, celebrations, conferences, and special events.
• Maintain schedules, calendars, guest lists, vendor information, and operational checklists.
• Coordinate with front office, housekeeping, food and beverage, recreation, maintenance, security, and management.
• Assist with event setup, room preparation, equipment, signage, seating, decorations, and approved materials.
• Coordinate vendor arrivals, deliveries, access arrangements, and service schedules.

Guest and Vendor Support

• Assist with guest registrations, event check-in, invitations, confirmations, activity bookings, and attendance records.
• Respond to guest inquiries about events, activities, schedules, facilities, and approved resort services.
• Assist with VIP arrangements, special occasions, corporate events, and group activities.
• Follow up with vendors, contractors, entertainers, suppliers, and internal teams.
• Support guest-service requests and coordinate resolution with the appropriate department.

Administration and Financial Tracking

• Prepare daily event briefs, operational checklists, schedules, guest information, and post-event reports.
• Track supplies, equipment, promotional materials, uniforms, signage, and other operational resources.
• Coordinate approved purchases, supplier quotations, invoices, and event-related expenses with procurement and finance.
• Assist with monitoring event budgets, purchase orders, supplier invoices, and supporting documentation.
• Maintain organized digital and physical records of events, suppliers, communications, invoices, and operational documents.

Service, Safety, and Follow-up

• Support resort promotions, seasonal activities, themed events, and guest-experience initiatives.
• Assist with operational meetings and distribute schedules, action items, and follow-up information.
• Coordinate approved tours, transportation, activities, entertainment, and guest experiences with external partners.
• Record guest feedback, complaints, service issues, and event observations for management review.
• Assist with post-event reconciliation, supplier follow-up, equipment returns, and documentation.
• Follow health, safety, security, emergency, privacy, and guest-service procedures and escalate serious incidents.

Requirements

• A relevant degree or equivalent qualification is preferred.
• At least three years of relevant hospitality, resort, hotel, events, tourism, or guest-services experience is preferred.
• Strong understanding of hospitality operations, event coordination, guest services, and vendor management.
• Excellent spoken and written English communication skills.
• Strong organizational, interpersonal, scheduling, and problem-solving skills.
• Proficiency in Microsoft Office, Google Workspace, and event-management systems.
• PMS, CRM, booking, hospitality-platform, UAE/GCC, and relevant venue experience are advantageous.

What We Offer

• Flexible part-time opportunities in a resort, hospitality, and events environment.
• Compensation aligned with experience, event-coordination expertise, and responsibilities.
• Exposure to resort operations, premium guest experiences, events, entertainment, tourism, and international customers.
• Professional development and continuous learning opportunities.