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Residence Manager
Mama Shelter Dubai
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Residential operationsHospitality operationsTeam leadership and developmentResident relationsHousekeeping operationsMaintenance coordination
Free
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Residential operationsHospitality operationsTeam leadership and development
Role Overview
The Residence Manager leads the residential experience at Mama Shelter Dubai.
The role oversees residents, the residential services team, and seamless day-to-day operations.
Key Skills for This Role
Residential operationsHospitality operationsTeam leadership and developmentResident relationsHousekeeping operationsMaintenance coordination
Full Job Posting
Company
Mama Shelter is a hospitality brand creating urban living spaces with a focus on welcoming experiences and exceptional service.
Mama Shelter is part of Ennismore, a creative hotel group with brands across global destinations.
Job overview
The Residence Manager leads the residential experience at Mama Shelter Dubai.
The role oversees residents, the residential services team, and seamless day-to-day operations.
Residential leadership
- Oversee daily residential operations with energy, confidence, and hands-on leadership.
- Build genuine relationships with long-term residents and anticipate their needs.
- Lead, coach, motivate, and develop Housekeeping, Maintenance, and Concierge teams.
Resident experience
- Oversee check-ins, check-outs, requests, concerns, and follow-ups.
- Create a warm, personal, memorable home-away-from-home experience for residents.
- Create a positive and welcoming community environment.
Business and operations
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