Reservations Agent - Reservations - Jumeirah Marsa Al Arab
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Job Description About Jumeirah And Jumeirah Marsa Al Arab Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa.
Key Skills for This Role
Full Job Posting
About Jumeirah And Jumeirah Marsa Al Arab
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Nestled at the tip of a peninsula at the heart of Dubai’s most exclusive private beach, Jumeirah Marsa Al Arab is the city’s newest luxury lifestyle destination featuring a resort, exclusive residences, an 82-berth superyacht marina, a state-of-the-art spa and fitness center and a wide range of curated dining experiences. With its avant-garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave-shaped Jumeirah Beach Hotel and the iconic sail-inspired Jumeirah Burj Al Arab.
About The Role
- An exciting opportunity has arisen for an experienced Reservations Agent to join the Reservations Team at Jumeirah Marsa Al Arab.
- Your key responsibilities will include:
- Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions
- Proactively promote all properties and services within the Jumeirah portfolio in a friendly, professional and efficient manner upselling where appropriate to achieve all revenue objectives
- Achieve targets set by Jumeirah for revenue, quality, customer service standards and productivity
- Achieve minimum standards related to external reservation audits for LQA, Forbes and IFH call standards
- Proactively handle and resolve customer and partner related queries and escalations through all channels which may include Telephone, email & chat within agree response times
- Maintain the integrity and accuracy of Jumeirah customer data base following Jumeirah standards
About You
- The ideal candidate for this position will have the following qualifications, experience, and skills:
- Experience in hospitality or similar customer service role
- Educated to college degree
- Communicates Effectively (eMail, Telephone – Listening Skills, Writing Skills and Verbal communication etc.)
- Lead by Example
- Team Player - Collaborates positively and effectively with others and team
About The Benefits
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
Job Details
Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.jumeirah.com Job Function: Others Company Industry/
About The Company
Searching, interviewing and hiring are all part of the professional life.
The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.
Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Report
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.
Applicants are advised to research the bonafides of the prospective employer independently.
We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.
We also recommend you visit Security Advice for more information.
If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at TALENTMATE
Internship - Business Planning And Analysis Coordinator - Hermès Perfume And Beauty - Dubaï M W
Dubai, UAE
TALENTMATE is seeking an Internship - Business Planning and Analysis Coordinator to support two Area Managers for local markets at Hermès Perfume and Beauty in Dubai. Responsibilities include monitoring business plans, m
Technical HSE Specialist
Abu Dhabi, UAE
Worley is seeking a Technical HSE Specialist for a mega Oil & Gas project in Abu Dhabi. The role requires 15+ years of experience in Loss Prevention Engineering, ADNOC project experience, and offshore project experience.
Resident Engineer Bridges And Infrastructure - Dubai
Dubai, UAE
Zutari seeks an experienced Resident Engineer for major infrastructure works in Dubai. The role requires strong bridge and road infrastructure experience, RTA approval, and the ability to lead site supervision. Ideal can
Construction Supervisor-Mechanical
Abu Dhabi, UAE
Worley seeks a Construction Supervisor - Mechanical for a project in Abu Dhabi. The role involves supervising mechanical construction activities, coordinating with EPC contractors, and ensuring compliance with safety and
Build And Release Engineer
Dubai, UAE
TALENTMATE is recruiting a Build and Release Engineer for a client to oversee build and deployment processes. The role involves setting up build tools, implementing continuous integration, and managing deployment pipelin
Engineer - Ground Station Space42
Abu Dhabi, UAE
Space42 seeks an Engineer Ground Station to maintain RF gateway systems for satellite communication. The role involves monitoring performance, troubleshooting RF connectivity, and ensuring system reliability. Requires a
Operations Coordinator
Dubai, UAE
Udrive is seeking an Operations Coordinator to manage daily coordination between drivers and the operations team in Dubai. The role involves assigning tasks, monitoring completion, maintaining logs, and ensuring complian
Vice President Credit Management And Control- Corporate Origination And Business Development
Dubai, UAE
TALENTMATE is hiring a Vice President of Credit Management and Control for Corporate Origination and Business Development at Mashreq Bank in Dubai. The role leads a team of Credit Relationship Managers, oversees credit g
Internship - Business Planning And Analysis Coordinator - Hermès Perfume And Beauty - Dubaï M W
Dubai, UAE
Technical HSE Specialist
Abu Dhabi, UAE
Resident Engineer Bridges And Infrastructure - Dubai
Dubai, UAE
Construction Supervisor-Mechanical
Abu Dhabi, UAE
Build And Release Engineer
Dubai, UAE
Engineer - Ground Station Space42
Abu Dhabi, UAE
Operations Coordinator
Dubai, UAE
Vice President Credit Management And Control- Corporate Origination And Business Development
Dubai, UAE