Renovation Field Support Engineer
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Key skills for this role
About the Role
Otis is hiring a Renovation Field Support Engineer to provide technical and project support during elevator renovation projects in Riyadh, Saudi Arabia. The role requires 5+ years of experience in vertical transportation renovation/modernization and strong diagnostic skills.
Key Skills for This Role
Responsibilities
- Perform site assessments to evaluate existing system conditions before renovation
- Provide troubleshooting support to field teams and contractors during renovation work
- Recommend engineering solutions or upgrades based on site findings
- Enforce safety standards and verify that field work complies with applicable regulations
- Conduct quality inspections and ensure proper documentation for renovation activities
- Identify risks and propose corrective actions
- Prepare detailed technical reports, site visit summaries, and progress updates
- Communicate challenges, solutions, and timeline adjustments to stakeholders
Requirements
- Minimum 5 years of experience in vertical transportation specific to renovation/modernization project processes
- Strong diagnostic and problem solving skills
- Ability to interpret engineering drawings and schematics
- Strong communication and coordination abilities alongside customer focused mindset
- Ability to work under pressure in field environments
- Strong organizational and reporting skills
- Experience with field service management systems
- Basic project management tools (MS Project, Excel, etc.)
Full Job Posting
Role Overview
- A Renovation Field Support Engineer provides technical, and project support during renovation of existing equipment, systems, or facilities.
- The role ensures corrective and renovation work is carried out safely, efficiently, and in alignment with engineering standards.
Key Responsibilities
- Technical Support: Perform site assessments to evaluate existing system conditions before renovation.
- Provide troubleshooting support to field teams and contractors during renovation work.
- Recommend engineering solutions or upgrades based on site findings.
- Quality & Safety Compliance: Enforce safety standards and verify that field work complies with applicable regulations.
- Conduct quality inspections and ensure proper documentation for renovation activities.
- Identify risks and propose corrective actions.
- Communication & Reporting: Prepare detailed technical reports, site visit summaries, and progress updates.
- Communicate challenges, solutions, and timeline adjustments to stakeholders.
Minimum Qualifications
- Minimum 5 years of experience in vertical transportation specific to renovation/modernization project processes.
- Strong diagnostic and problem solving skills.
- Ability to interpret engineering drawings, and schematics.
- Strong communication and coordination abilities alongside Customer focused mindset.
- Ability to work under pressure in field environments.
- Strong organizational and reporting skills.
- Experience with field service management systems.
- Basic project management tools (MS Project, Excel, etc.).
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