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indeed

Renewals Specialist

EWBS EXCELLENCE BUSINESS SERVICES
Dubai, UAE
Full Time
Entry
Onsite
AED 7,000/month / month
2 days ago
Client RetentionCommunicationNegotiationCustomer ServiceUpsellingPipeline Management
Free

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Client RetentionCommunicationNegotiation
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Role Overview

  • EWBS Group of Companies seeks a Renewals Specialist to manage license renewal processes, proactively contact clients, and improve retention.

Job Responsibilities

  • Manage end to end license renewal process for existing clients.
  • Proactively contact clients before renewal due dates to ensure timely renewals.
  • Build and maintain strong client relationships to improve customer retention.
  • Identify upselling and cross selling opportunities.
  • Maintain accurate renewal pipeline and achieve monthly targets.
  • Collaborate with internal teams to ensure smooth renewal process.

Requirements

  • 1 2 years of experience in license renewals, client retention, or customer relationship management.
  • Excellent communication and negotiation skills.
  • Strong customer service and relationship building abilities.
  • Target driven with ability to work under deadlines.
  • Immediate joiners highly preferred.

Compensation

  • Pay: Up to AED 7,000 per month.

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