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Relationship Officer

LNKD
Dubai, UAE
Full Time
Mid
Onsite
1 weeks ago
SalesClient Relationship ManagementCRMCommunicationUpsellingService Coordination
Free

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Key skills for this role

SalesClient Relationship ManagementCRM
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Role Overview

  • We are looking for a client focused, sales driven, and highly organized Relationship Manager to promote, sell, and manage Smart Zone's concierge and business support services.

Sales & Business Development

  • Actively promote and sell concierge and business support services.
  • Understand client requirements and recommend suitable services.
  • Follow up on leads, convert inquiries into sales, achieve monthly targets.
  • Identify upselling and cross selling opportunities.
  • Build and maintain strong client relationships.
  • Maintain accurate client records and pipeline updates in CRM.

Client Relationship & Service Coordination

  • Manage clients from onboarding through service completion.
  • Collect, review, and verify required documents.
  • Coordinate appointments for medical exams, biometrics, Emirates ID, embassy visits.
  • Liaise with internal teams, PROs, and external partners.
  • Track service progress and proactively update clients.
  • Handle client inquiries professionally.
  • Accompany clients to external appointments when required.

Services to Promote & Manage

  • Golden Visa
  • Employment Visa
  • PRO Services (Emirates ID, visa applications, trade license renewals, government transactions)
  • Document Attestation & Legalization (MOFA, embassies, notary public)
  • Bank Account Opening Assistance

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