Relationship Manager - Affordable Mortgage Loans
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Key skills for this role
Role Overview
Deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
Drive product sales and acquire new clients to support business growth and market expansion.
The function is Affordable Mortgage Loans.
Key Skills for This Role
Full Job Posting
Job Purpose
Deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
Drive product sales and acquire new clients to support business growth and market expansion.
The function is Affordable Mortgage Loans.
Roles and Responsibilities
- Generate sales opportunities for self and team members by proactively identifying and pursuing leads.
- Acquire new clients and build a high-yield affordable mortgage loan portfolio.
- Monitor the overall health and quality of the loan book through diligent risk management.
- Advocate digital tools and platforms to improve efficiency and customer engagement.
- Lead by example by grooming, mentoring, and supporting team members.
Secondary Responsibilities
- Uphold customer service standards and ensure strict adherence to regulatory and compliance norms.
- Build relationships across business verticals to identify and capitalize on cross-selling opportunities.
Qualifications and Experience
- Graduate qualification is required.
- The role requires 5–10 years of experience.
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