Sales Manager- Gold Loan (Direct)

Job Purpose

Key / Primary Responsibilities

• '• Drive customer acquisition through open market sourcing, referrals, and local channel relationships.
• Convert digital leads received from SO App and online platforms with prompt action and follow-up.
• Ensure effective lead tracking, quality calling, and closure of ageing and pending leads.
• Conduct regular field visits for sourcing, competition mapping, and opportunity identification.
• Execute branch-level BTL activities such as canopies, society activations, shop branding and stalls.
• Achieve assigned monthly sales, disbursement, and revenue targets for the location/territory.
• Ensure high-quality sourcing with complete documentation, accurate KYC, and adherence to compliance norms.
• Coordinate with branch operations for smooth loan processing and disbursements.
• Strong knowledge of local markets, sourcing practices, and customer handling.
• Maintain timely and accurate reporting on leads, sales, DST productivity, and BTL activities.
• Report directly to the Location Head and work closely to achieve business objectives.

Secondary Responsibilities

• '-Recommend process changes in order to improve service efficiency and quality across the assigned area
• '-Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service
• '-Leverage in-house synergies through collaboration with internal stakeholders
• Qualifications:
• Graduate Degree: any
• Years of Experience: 2 Years