Regional Sales Manager - India

Responsibilities

• Develop executive relationships with India-based buyers and decision makers of US-headquartered enterprises, including leaders within Global Capability Centers and contact center organizations.
• Expand wallet share within existing strategic accounts by identifying new buying centers, additional lines of business, and GCC- or contact center-led transformation opportunities.
• Convert India presence into global multi-tower engagements.
• Drive strategic account growth by expanding stakeholder influence, increasing pipelines, and securing long-term, high-margin engagements.
• Exceed revenue and profitability targets through multi-year agreements, enhanced service mix, and consistent bookings performance.
• Leverage major technology ecosystems to deliver innovative CX, AI, and modernization solutions that strengthen Miratech’s market position; perform other duties as may be required consistent with the purpose of this role.
• Perform other duties as may be required consistent with the purpose of this role.
• Proven success growing Fortune 500 accounts within BFSI, Telecom, Healthcare, or other enterprise verticals.
• Relationships and experience selling to India leadership teams of US-based enterprises, particularly within Global Capability Centers and contact center environments.
• Strong understanding of IT services, CX technology solutions and services, outsourcing, managed services, and professional services models.
• Demonstrated ability to build long-term executive relationships.
• Strong negotiation and closing capability in complex deal cycles.
• Experience working in global services organizations.
• Background in CX technologies, Contact Center transformation, Cloud, or AI; experience engaging Global Capability Centers and Contact Centers of North American enterprises, especially in banking and financial services, strongly preferred.

We offer