Recreation Supervisor - Hilton Abu Dhabi Yas Island
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Key skills for this role
About the Role
Hilton Abu Dhabi Yas Island is seeking a Recreation Supervisor to oversee daily operations of recreational facilities including pools, fitness centers, and children's activities.
Key Skills for This Role
Responsibilities
- Oversee daily recreation operations: Supervise all aspects of day to day recreation services, including guest experience, food and beverage offerings, marketing, merchandising, reservations, systems, budgeting, and reporting.
- Lead engaging programs and activities: Oversee the coordination and promotion of all recreation offerings, including pool and water activities, tennis tournaments, children’s programs, and special events.
- Enhance guest service delivery: Monitor service quality and guest satisfaction trends, proactively addressing concerns and identifying opportunities for improvement.
- Inspire and develop the team: Train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements.
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.
Requirements
- Previous experience in recreation management, hospitality, or a similar role, preferably within a hotel or resort setting.
- Proven leadership and team management skills.
- Strong organizational and communication skills, with the ability to plan and execute recreational activities for diverse guest groups.
- Proficiency in English; additional languages are a plus.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- A passion for guest service and recreation, with a strong understanding of wellness and leisure trends.
Full Job Posting
Job Overview
- You will be responsible for overseeing the day to day operations of the hotel’s recreational facilities, including pools, fitness centers, sports areas, and children’s activities.
- You will lead the recreation team in delivering high quality guest experiences through a variety of activities and events.
- You will design and implement engaging recreational programs, promote wellness initiatives, and ensure guest safety.
What You'll Do
- Oversee daily recreation operations: Supervise all aspects of day to day recreation services, including guest experience, food and beverage offerings, marketing, merchandising, reservations, systems, budgeting, and reporting.
- Lead engaging programs and activities: Oversee the coordination and promotion of all recreation offerings, including pool and water activities, tennis tournaments, children’s programs, and special events.
- Enhance guest service delivery: Monitor service quality and guest satisfaction trends, proactively addressing concerns and identifying opportunities for improvement.
- Inspire and develop the team: Train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build an engaged and high performing team.
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.
Minimum Qualifications
- Previous experience in recreation management, hospitality, or a similar role, preferably within a hotel or resort setting.
- Proven leadership and team management skills.
- Strong organizational and communication skills, with the ability to plan and execute recreational activities for diverse guest groups.
- Proficiency in English; additional languages are a plus.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- A passion for guest service and recreation, with a strong understanding of wellness and leisure trends.
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