Recreation Supervisor - Hilton Abu Dhabi Yas Island
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Key skills for this role
About the Role
Hilton Abu Dhabi Yas Island is seeking a Recreation Supervisor to oversee daily operations of recreational facilities including pools, fitness centers, and children's activities. The role involves leading a team, designing engaging programs, ensuring guest safety, and delivering exceptional hospitality experiences.
Key Skills for This Role
Responsibilities
- Oversee daily recreation operations including guest experience, food and beverage offerings, marketing, merchandising, reservations, systems, budgeting, and reporting.
- Lead engaging programs and activities such as pool and water activities, tennis tournaments, children’s programs, and special events.
- Enhance guest service delivery by monitoring service quality and guest satisfaction trends, proactively addressing concerns.
- Inspire and develop the team through training, supervision, mentoring, performance evaluations, and professional development.
- Uphold regulatory standards for health, safety, sanitation, and alcohol awareness.
Requirements
- Previous experience in recreation management, hospitality, or a similar role, preferably within a hotel or resort setting.
- Proven leadership and team management skills.
- Strong organizational and communication skills.
- Ability to plan and execute recreational activities for diverse guest groups.
- Proficiency in English; additional languages are a plus.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- A passion for guest service and recreation, with a strong understanding of wellness and leisure trends.
Full Job Posting
Job Description
- You will be responsible for overseeing the day to day operations of the hotel’s recreational facilities, including pools, fitness centers, sports areas, and children’s activities.
- You will lead the recreation team in delivering high quality guest experiences through a variety of activities and events.
- You will design and implement engaging recreational programs, promote wellness initiatives, and ensure guest safety.
Responsibilities
- Oversee daily recreation operations: Supervise all aspects of day to day recreation services, including guest experience, food and beverage offerings, marketing, merchandising, reservations, systems, budgeting, and reporting.
- Lead engaging programs and activities: Oversee the coordination and promotion of all recreation offerings, including pool and water activities, tennis tournaments, children’s programs, and special events.
- Enhance guest service delivery: Monitor service quality and guest satisfaction trends, proactively addressing concerns and identifying opportunities for improvement.
- Inspire and develop the team: Train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements.
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.
Qualifications
- Previous experience in recreation management, hospitality, or a similar role, preferably within a hotel or resort setting.
- Proven leadership and team management skills.
- Strong organizational and communication skills, with the ability to plan and execute recreational activities for diverse guest groups.
- Proficiency in English; additional languages are a plus.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- A passion for guest service and recreation, with a strong understanding of wellness and leisure trends.
About Us
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide.
- Our award winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
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