Recreation Manager
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Key skills for this role
About the Role
Raffles & Fairmont Doha is seeking a Recreation Manager to oversee recreation and wellness operations, including pools, fitness facilities, and guest activities. The role requires 3-5 years of management experience in recreation or luxury hotel operations, a bachelor's degree, and strong leadership skills.
Key Skills for This Role
Responsibilities
- Manage the daily operations of recreation facilities, including pools, fitness centers, and recreational activities
- Ensure facilities are maintained to the highest standards of cleanliness, safety, and presentation
- Develop and implement operational policies, procedures, and service standards
- Deliver exceptional guest experiences by responding to guest needs and feedback
- Coordinate with Spa, Rooms, Food & Beverage, and other departments to enhance guest engagement and wellness offerings
- Recruit, train, coach, and supervise recreation team members to achieve service excellence
- Prepare departmental budgets, forecasts, and financial reports while controlling costs and maximizing revenue opportunities
- Monitor performance indicators and implement improvements to enhance efficiency and guest satisfaction
- Ensure compliance with all health, safety, emergency response, and regulatory requirements
- Develop innovative recreation, fitness, and wellness programs that align with the hotel's luxury positioning
Requirements
- Bachelor's degree in Hospitality Management, Leisure Management, Sports & Recreation, or a related field
- 3–5 years of management experience in recreation, wellness, fitness, or luxury hotel operations
- Strong leadership, communication, and organizational skills
- Experience in budgeting, financial planning, and operational management
- Fluency in English
- CPR, First Aid, and Lifeguard certifications preferred
Full Job Posting
Job Description
- The Recreation Manager is responsible for overseeing all recreation and wellness operations within the hotel, including swimming pools, fitness facilities, recreational programs, and guest activities.
- The role ensures exceptional guest experiences, operational efficiency, safety compliance, team development, and revenue generation while maintaining the highest standards of luxury hospitality.
Key Responsibilities
- Manage the daily operations of recreation facilities, including pools, fitness centers, and recreational activities.
- Ensure facilities are maintained to the highest standards of cleanliness, safety, and presentation.
- Develop and implement operational policies, procedures, and service standards.
- Deliver exceptional guest experiences by responding to guest needs and feedback in a timely and professional manner.
- Coordinate with Spa, Rooms, Food & Beverage, and other departments to enhance guest engagement and wellness offerings.
- Recruit, train, coach, and supervise recreation team members to achieve service excellence.
- Prepare departmental budgets, forecasts, and financial reports while controlling costs and maximizing revenue opportunities.
- Monitor performance indicators and implement improvements to enhance efficiency and guest satisfaction.
- Ensure compliance with all health, safety, emergency response, and regulatory requirements.
- Develop innovative recreation, fitness, and wellness programs that align with the hotel's luxury positioning.
Qualifications
- Bachelor's degree in Hospitality Management, Leisure Management, Sports & Recreation, or a related field.
- 3–5 years of management experience in recreation, wellness, fitness, or luxury hotel operations.
- Strong leadership, communication, and organizational skills.
- Experience in budgeting, financial planning, and operational management.
- Fluency in English; additional languages are an advantage.
- CPR, First Aid, and Lifeguard certifications preferred.
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