Recreation Attendant
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Key skills for this role
About the Role
IHG is hiring a Recreation Attendant in Doha to maintain gym, pool, and recreation facilities, assist guests with spa amenities, and handle kids club and game room duties. Candidates should have prior recreation or housekeeping experience and good English communication skills.
Key Skills for This Role
Responsibilities
- Keep gym area and equipment neat and orderly
- Maintain cleanliness of reception, changing rooms, pool side and gym facilities along with kids club and game room
- Promote the facilities to hotel residents and prospective members for membership
- Handle Kids Club and game room
- Inform malfunctioning lighting and mechanical equipment
- Assist guests in the use of the Spa – sauna, steam & hot tub
- Adhere to all health and safety regulations
- Present at the recreation reception and answer the phone, obtain and deliver phone messages
Requirements
- Ability to speak and understand English; Arabic is preferred but not mandatory
- Able to read and write English
- Prior Recreation or Housekeeping experience
- Thorough understanding of correct manual handling techniques
- Ability to work a flexible roster
Full Job Posting
Your day to day
- Keeps gym area and equipment neat and orderly.
- Maintain cleanliness of reception, changing rooms, pool side and gym facilities along with kids club and game room.
- Promote the facilities to hotel residents and perspective members for membership.
- Handles Kids Club and game room
- Informs malfunctioning lighting and mechanical equipment.
- Assisting the guest in the use of the Spa – sauna, steam & hot tub.
- Adhere to all health and safety regulations
- To maintain the appropriate attitude and physique to reflect and promote the image of recreation and fitness center.
- Present at the recreation reception and answers the phone, obtains and delivers phone messages.
What we need from you
- Communicate effectively with all other departments
- Ability to work a flexible roster
- Attend meetings, training sessions and any other required meeting or training session.
- Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
- Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.
- Consistently meet hotel standard of room presentation.
- Able to meet productivity targets.
- Guest satisfaction and feedback
- Achieve on time completion of all rooms under supervision in accordance with hotel service standards.
Personal Characteristics
- Ability to speak and understand English, Arabic is preferred but not mandatory.
- Able to read and write English
- Prior Recreation or Housekeeping experience
- Thorough understanding of correct manual handling techniques
- 'Can do' attitude and a high level of energy
- Professionally groomed
- Able to work well independently
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