Receptionist (Saudi National)
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Key skills for this role
About the Role
Mövenpick Hotel & Residences Riyadh is seeking a professional Receptionist to serve as the first point of contact for guests and clients. Responsibilities include greeting visitors, managing the front desk, handling communications, scheduling appointments, and providing administrative support.
Key Skills for This Role
Responsibilities
- Greet and welcome visitors, guests, and clients in a professional and friendly manner
- Manage the front desk area, ensuring it remains tidy and presentable
- Handle incoming phone calls, emails, and other communications, directing them appropriately
- Schedule appointments and maintain calendars for executives and meeting rooms
- Assist with check in and check out procedures for guests
- Manage visitor logs and issue visitor badges as required
- Provide general administrative support including data entry, filing, and document preparation
- Coordinate mail and package deliveries, ensuring proper distribution
- Assist with basic office management tasks such as ordering supplies and maintaining inventory
- Ensure security and confidentiality of guest and company information
Requirements
- High school diploma or Bachelor's required; diploma in hospitality or tourism preferred
- 1–2 years in hotel front desk or guest services preferred
- Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic
- Fluent Arabic and proficient English
- Excellent communication and interpersonal abilities
- Professional appearance and hospitality demeanor
- Flexibility with shift schedules including weekends and holidays
Full Job Posting
Job Description
- We are seeking a professional and friendly Receptionist to join our team in Mövenpick Hotel & Residences Riyadh.
- As the first point of contact, you will create a positive and welcoming environment for guests, clients, and colleagues.
Responsibilities
- Greet and welcome visitors, guests, and clients in a professional and friendly manner.
- Manage the front desk area, ensuring it remains tidy and presentable at all times.
- Handle incoming phone calls, emails, and other communications, directing them to appropriate departments.
- Schedule appointments and maintain calendars for executives and meeting rooms.
- Assist with check in and check out procedures for guests.
- Manage visitor logs and issue visitor badges as required.
- Provide general administrative support, including data entry, filing, and document preparation.
- Coordinate mail and package deliveries, ensuring proper distribution.
- Assist with basic office management tasks, such as ordering supplies and maintaining inventory.
- Support other departments with various administrative tasks as needed.
- Ensure the security and confidentiality of guest and company information.
- Stay informed about company events and staff movements to provide accurate assistance.
Qualifications
- Education: High school diploma or Bachelor's required; diploma in hospitality or tourism preferred.
- Experience: 1–2 years in hotel front desk or guest services preferred.
- Technical: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.
- Languages: Fluent Arabic, proficient English.
- Soft Skills: Excellent communication, professional appearance, strong problem solving, multitasking, attention to detail, flexibility with shifts.
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