Receptionist / Front Desk Agent (Saudi nationality only)
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Key skills for this role
About the Role
Accor is seeking a professional and friendly Receptionist / Front Desk Agent for Raffles Hotel Jeddah. The role involves greeting visitors, managing communications, scheduling appointments, and performing administrative tasks to ensure a welcoming environment.
Key Skills for This Role
Responsibilities
- Greet and direct visitors, ensuring a warm and professional welcome
- Answer and manage incoming phone calls, emails, and other communications
- Schedule appointments and maintain calendars for executives and meeting rooms
- Perform administrative tasks such as data entry, filing, and document preparation
- Coordinate with other departments to ensure smooth office operations
- Manage incoming and outgoing mail and packages
- Maintain a clean and organized reception area
- Assist with basic office maintenance and supply inventory
- Support other administrative staff as needed
- Ensure security protocols are followed by monitoring visitor access
Requirements
- Saudi nationality (as specified for this position)
- Excellent verbal and written communication skills in both Arabic and English
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong multitasking abilities and time management skills
- Customer service orientation with a friendly and professional demeanor
- High school diploma or equivalent (required)
- Ability to work in a fast paced environment while maintaining attention to detail
- Excellent organizational skills and ability to prioritize tasks effectively
Full Job Posting
Company Description
- Located adjacent to the residential tower, expert service and world class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment.
- Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
- We are seeking a professional and friendly Receptionist / Front Desk Agent to join our team in Jeddah, Saudi Arabia.
- As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees.
Key Responsibilities
- Greet and direct visitors, ensuring a warm and professional welcome.
- Answer and manage incoming phone calls, emails, and other communications.
- Schedule appointments and maintain calendars for executives and meeting rooms.
- Perform administrative tasks such as data entry, filing, and document preparation.
- Coordinate with other departments to ensure smooth office operations.
- Manage incoming and outgoing mail and packages.
- Maintain a clean and organized reception area.
- Assist with basic office maintenance and supply inventory.
- Support other administrative staff as needed.
- Ensure security protocols are followed by monitoring visitor access.
Qualifications
- Saudi nationality (as specified for this position).
- Excellent verbal and written communication skills in both Arabic and English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong multitasking abilities and time management skills.
- Customer service orientation with a friendly and professional demeanor.
- High school diploma or equivalent (required).
- Bachelor's degree in Hospitality Management or related field (preferred).
- Previous experience as a receptionist or front desk agent (preferred).
- Experience in hospitality or customer service industry (preferred).
- Ability to work in a fast paced environment while maintaining attention to detail.
- Excellent organizational skills and ability to prioritize tasks effectively.
- Adaptability and willingness to learn new skills and technologies.
Additional Information
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
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