Receptionist
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Key skills for this role
About the Role
Mövenpick Hotel Doha is seeking a professional Receptionist to be the first point of contact for visitors, clients, and employees. The role involves greeting visitors, managing calls and correspondence, scheduling meetings, and performing administrative tasks.
Key Skills for This Role
Responsibilities
- Greet and direct visitors, ensuring a professional and friendly first impression
- Manage incoming calls, emails, and correspondence, routing them to appropriate departments or individuals
- Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff
- Maintain a clean and organized reception area
- Handle administrative tasks such as filing, data entry, and document preparation
- Assist with office supply inventory and ordering as needed
- Process incoming and outgoing mail and packages
- Ensure security protocols are followed by managing visitor logs and issuing visitor badges
Requirements
- Previous experience as a receptionist or in a customer service role
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to operate multi line phone systems and basic office equipment
- Fluency in English; additional languages are a plus
- High school diploma or equivalent; associate's degree in business administration or related field preferred
Full Job Posting
Company Description
- Contemporary, convenient and perfectly positioned, the upscale Mövenpick Hotel Doha is a 4 star luxury hotel, ideal for business travellers.
- Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.
Job Description
- Greet and direct visitors, ensuring a professional and friendly first impression
- Manage incoming calls, emails, and correspondence, routing them to appropriate departments or individuals
- Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff
- Maintain a clean and organized reception area, ensuring a pleasant and professional atmosphere
- Handle administrative tasks such as filing, data entry, and document preparation
- Assist with office supply inventory and ordering as needed
- Process incoming and outgoing mail and packages
- Provide general information and answer inquiries from clients, visitors, and employees
- Support other departments with various clerical tasks as required
- Ensure security protocols are followed by managing visitor logs and issuing visitor badges
Qualifications
- Previous experience as a receptionist or in a customer service role
- Excellent verbal and written communication skills
- Strong interpersonal skills with a customer focused attitude
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to operate multi line phone systems and basic office equipment
- Fluency in English; additional languages are a plus
- Exceptional organizational skills and attention to detail
- Ability to multitask and prioritize in a fast paced environment
- Professional appearance and demeanor
- Basic math skills for handling payments and transactions
- Knowledge of office management systems and procedures
- High school diploma or equivalent; associate's degree in business administration or related field preferred
Additional Information
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- We welcome you as you are and you can find a job and brand that matches your personality.
- We support you to grow and learn every day, making sure that work brings purpose to your life.
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