Receptionist & Administrative Assistant
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Key skills for this role
Role Overview
Terracotta Outsourcing seeks a Receptionist - Arabic Speaker to be the first point of contact for clients, candidates, visitors, and employees. The role involves managing incoming calls, emails, and general enquiries, and requires fluency in Arabic and strong English communication skills.
Key Skills for This Role
Full Job Posting
Overview
Terracotta Outsourcing seeks a Receptionist - Arabic Speaker to be the first point of contact for clients, candidates, visitors, and employees. The role involves managing incoming calls, emails, and general enquiries, and requires fluency in Arabic and strong English communication skills.
Key Responsibilities
- Welcome clients, candidates, visitors, and employees in a professional and friendly manner
- Manage incoming calls, emails, and general enquiries, directing them to the appropriate team members
- Maintain a professional, organized, and welcoming reception and front-office environment
- Coordinate meeting-room bookings and ensure rooms are prepared for meetings and visitors
- Manage incoming and outgoing correspondence, couriers, and deliveries
- Maintain visitor records and support office access procedures
- Provide general administrative and coordination support to internal teams
- Assist with scheduling meetings, appointments, and interviews when required
- Support document preparation, filing, scanning, and record maintenance
- Maintain office supplies and coordinate with vendors and service providers as required
- Assist with internal events, meetings, and office arrangements
- Support HR and Recruitment teams with administrative activities when required
Qualifications & Experience
- Minimum 2 years of experience in a Receptionist, Front Desk, or similar administrative role
- Fluent Arabic and strong English communication skills
- Previous experience within the UAE
- Strong verbal and written communication skills
- Professional appearance and confident interpersonal skills
- Strong organizational and multitasking abilities
- Good working knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint
- Ability to manage multiple priorities within a busy office environment
- Strong attention to detail and administrative capability
- Professional, reliable, and customer-service oriented
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