Quality Specialist - IT Governance & Quality Assurance
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Key skills for this role
About the Role
Job Purpose: Drive authoritative technology quality assurance and governance across the full digital-system life cycle, ensuring reliable, compliant, high-performing solutions for RTA.
Key Skills for This Role
Full Job Posting
Job Purpose
Drive authoritative technology quality assurance and governance across the full digital-system life
cycle, ensuring reliable, compliant, high-performing solutions for RTA.
Champion continuous
improvement through rigorous testing, auditing, and standards management.
Key Responsibilities
- Develop and periodically update technology‐quality and governance policies, standards, and frameworks, ensuring authority-wide adoption for smart applications, digital channels, and internal services.
- Evaluate organizational technology-governance maturity, agree corrective actions with stakeholders, and track closure, providing clear status reports to leadership.
- Coordinate end-to-end IT quality assurance across the software life cycle; execute test plans, isolate defects, verify fixes, and issue comprehensive evaluation reports.
- Review product designs, acceptance criteria, and testing artefacts, consulting engineers to align capabilities, interfaces, performance, and hardware changes with documented requirements.
- Prepare and deliver Technology Quality Assurance audit plans and Application Governance Framework compliance reviews, analyzing findings and driving remedial actions.
- Design test tools and methods; conduct compatibility and risk assessments; recommend design improvements and process enhancements throughout development and deployment.
- Provide expert governance and quality-control consultation, monitor optimal system usage and integration-plan adherence, and issue periodic compliance reports to technical departments.
Qualifications & Experience
- Bachelor's degree/ Master’s degree in computer science or information technology
- Minimum 3 years of experience with Masters or 5 years of experience with Bachelors
Key Skills & Competencies
- Strong knowledge of IT governance and technology quality assurance practices
- Excellent stakeholder management and communication skills
- Strong analytical, reporting, and problem-solving capabilities
- Ability to work in a dynamic, fast-paced technology environment
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