Quality Assurance Coordinator
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Key skills for this role
About the Role
As a Quality Assurance Coordinator, you will, plan, coordinate, and implement quality management and quality improvement programs. Monitor and provide assistance with quality as.
Key Skills for This Role
Responsibilities
- Conduct and compile process compliance audits as per required standards.
- Administer customer feedback and ensure timely corrective action.
- Conduct process reviews to monitor procedures and suggest improvements.
- Provide technical and administrative support to the Quality Assurance Manager.
- Independently undertake internal reviews and audits on customer complaints.
- Advise on areas for continual improvement based on audit findings and feedback.
Requirements
- Experience in quality assurance and compliance functions
- Knowledge of auditing standards and procedures
- Strong administrative and technical support skills
Full Job Posting
Role Overview
- Plan, coordinate, and implement quality management and quality improvement programs.
- Monitor and provide assistance with quality assurance and compliance functions.
- Provide consultation and direction to ensure programs and services meet highest standards.
Key Responsibilities
- Conduct and compile process compliance audits.
- Administer customer feedback and ensure corrective action.
- Conduct process reviews and suggest improvements.
- Provide technical and administrative support to supervisor.
- Undertake internal reviews and audits on customer complaints.
- Advise on areas for continual improvement.
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