Quality Assurance Analyst

Role overview

Salary

• The stated salary range is CAD 74,000 to CAD 114,000.

Workplace

• The role is based in the Vancouver office.
• A hybrid work environment is available after completion of the probationary period.

Responsibilities

• Develop and execute test plans, test cases, test scripts, and supporting documentation.
• Perform functional, regression, integration, user acceptance, smoke, and exploratory testing.
• Test end-to-end processes, workflows, integrations, and data flows across multiple systems.
• Identify, prioritize, document, and track defects through resolution.
• Support testing for CRM, ERP, portals, enterprise applications, and automation platforms.
• Contribute to automated testing capabilities and reusable QA assets.
• Evaluate integrated, automated, and AI-driven solutions for reliability, security, usability, and data integrity.
• Participate in acceptance testing, release validation, post-deployment testing, and production investigations.
• Communicate testing results, risks, defects, and recommendations to stakeholders.
• Promote quality throughout the software development lifecycle and improve QA practices.

Required qualifications

• At least 2 years of experience in software quality assurance, application testing, business applications support, or a related role.
• Experience performing manual testing of web-based or business applications.
• A degree, diploma, or equivalent experience in a related technology or business field.
• Strong analytical, problem-solving, critical-thinking, communication, and organizational skills.
• Ability to translate business requirements into effective testing approaches.
• Ability to manage competing priorities in a deadline-driven environment.
• Familiarity with test automation tools or interest in developing automation capabilities.

Preferred qualifications

• Experience in Agile or project-based delivery environments.
• Experience with CRM, ERP, client portals, enterprise applications, integrations, or automation platforms.
• Experience with automated testing tools, frameworks, or scripting.
• Experience testing integrated business processes and data flows across multiple systems.
• Exposure to AI-driven applications or emerging technology solutions.
• Understanding of SDLC practices and quality assurance methodologies.

What the employer offers

• Competitive compensation and a comprehensive benefits program.
• Professional development and continuous learning opportunities.
• Supportive and collaborative team culture.
• Exposure to modern business applications, automation platforms, and emerging technologies.
• Opportunities to contribute to innovation and technology transformation initiatives.

About Smythe