Product Manager/Owner

The opportunity

Responsibilities

• Define product vision, roadmaps, priorities, and delivery objectives.
• Improve business processes, client experiences, operational efficiency, data quality, and business outcomes through technology solutions.
• Manage the product backlog, including epics, features, user stories, acceptance criteria, and defect remediation.
• Participate in Agile delivery activities such as sprint planning, backlog refinement, sprint reviews, and release planning.
• Translate business needs into requirements, user stories, process flows, and solution requirements.
• Collaborate with developers, architects, QA professionals, vendors, and implementation partners.
• Support enterprise applications including CRM, ERP, portals, workflow solutions, reporting platforms, and integrated systems.
• Support change management, training, user adoption, product performance monitoring, and continuous improvement.

What you bring

• At least 5 years of experience as a Product Owner, Product Manager, Business Analyst, or in a related role.
• Experience delivering enterprise application implementations, enhancements, or business transformation initiatives.
• Hands-on experience with relevant enterprise platforms, systems integrations, APIs, data governance, or master data management.
• Experience working with stakeholders, software development teams, vendors, and implementation partners.
• Experience in Agile or Scrum delivery environments.
• Strong business process analysis, requirements management, systems integration, communication, facilitation, analytical, and problem-solving skills.

Preferred qualifications

• Business process mapping, solution design, and requirements documentation experience is preferred.
• Knowledge of data governance, data quality, systems integration, and enterprise data management is preferred.
• Digital transformation, automation, or AI-enabled business initiative experience is preferred.
• A degree or diploma in Business, Information Technology, Computer Science, or a related field is preferred.
• CSPO, PSPO, CBAP, PMP, or another relevant certification is considered an asset.

Workplace

• The role is based in the Vancouver office, with a hybrid schedule available following probation.

What Smythe offers

• The firm offers competitive compensation, benefits, professional development, career growth, and a collaborative team culture.
• The role provides exposure to enterprise applications, digital products, digital transformation, automation, data, and AI initiatives.

About Smythe