QA Lead

Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.

As a disruptive force in the industry, we provide everything from essential point of sale systems to advanced solutions like self-service kiosks, giving brands the tools they need to scale and succeed.

Our mission is to help businesses thrive through innovative technology, and we're always looking for talented individuals to join our team.

Now operating globally across the USA, UK, Europe, and Australia, Kayana is proud to foster an inclusive culture.

We support every employee with a personalized development plan, offering clear and achievable career paths for long-term success.

Find out more here: https://uk.linkedin.com/company/kayanaforbusiness

This role requires

full-time, on-site work from Monday to Saturday (6 days a week)

.

Candidates should be comfortable with a

fully office-based setup

, as

remote or hybrid work is not available

for this position.

We are looking for a QA Lead to drive quality assurance initiatives across our ordering and payment platform.

This role will be critical in reducing production bugs, improving release quality, and implementing automation-first testing practices.

You will work closely with Engineering, Product, and Support teams to ensure all features are delivered with high reliability, especially across critical flows such as orders, payments, and integrations.

Design and implement automated test frameworks (UI, API, integration)

Build and maintain regression suites within CI/CD pipelines

Drive shift-left testing practices

Define and execute test plans, cases, and scenarios

Perform functional, regression, integration, and performance testing

Ensure high coverage across critical business flows

Manage structured bug triage (P0–P3 severity)

Track defects using Jira / Linear and ensure timely resolution

Partner with Engineering to reduce MTTR

Integrate automated tests into CI/CD pipelines

Support release validation, smoke testing, and rollback readiness

Own QA sign-off and go/no-go decisions for releases

Lead and mentor QA engineers; enforce QA standards and best practices

Establish QA metrics (defect leakage, coverage, MTTR) and reporting

Act as the main QA point of contact for stakeholders

Lead post-release reviews and root cause analysis

Work with Product, Engineering, and Support to improve quality processes

Identify gaps and implement preventative measures

7- 8+ years in QA / SDET roles (SaaS, fintech, or e-commerce preferred)

Experience leading QA initiatives or small teams

Proficiency in Java, JavaScript, or Python

Strong API testing experience (Postman, RestAssured, etc.)

Familiarity with CI/CD tools (GitHub Actions, Jenkins, GitLab CI)

Understanding of microservices architecture and basic SQL