Business Development Associate - Spanish Speaker
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Key skills for this role
About the Role
Kayana seeks an enthusiastic Business Development Associate (Spanish Speaker) to join their Dubai team. The role is a mix of inbound and outbound sales, converting enquiries and generating leads via phone, email, and live chat.
Key Skills for This Role
Responsibilities
- Manage and convert inbound enquiries through phone, email, WhatsApp, and live chat
- Proactively generate new leads via cold calling, outreach campaigns, referrals, networking, and market research
- Qualify prospects, understand requirements, and communicate Kayana’s value proposition
- Maintain a healthy pipeline and own the sales process from lead qualification to closing and handover
- Prepare and share quotations/proposals, follow up consistently, and negotiate commercial terms
- Maintain accurate records in the CRM
- Collaborate with internal teams to ensure smooth onboarding and customer satisfaction
- Provide market feedback to support continuous improvement
- Consistently achieve and exceed individual KPIs and sales targets
Requirements
- Minimum 2 years of experience in sales/business development (B2B preferred)
- Proven ability to close inbound leads and build pipeline through outbound prospecting
- Strong communication, negotiation, and objection handling skills
- Comfortable working with targets and activity metrics
- Proficiency with CRM tools and sales productivity platforms
- Strong organization, follow up discipline, and attention to detail
- Fluent Spanish (spoken and written) is essential
Full Job Posting
About Kayana
- Kayana is one of the fastest growing companies, empowering small and medium sized businesses with cutting edge technology to compete with larger enterprises in the ordering and payments space.
- Our mission is simple: to help businesses thrive through innovative technology.
- With operations across the USA, UK, Europe, Australia, and the Middle East, Kayana is proud to foster an inclusive and dynamic culture.
Important Work Arrangement Note
- This role requires full time, on site work from Monday to Saturday (6 days a week).
- Candidates should be comfortable with a fully office based setup, as remote or hybrid work is not available for this position.
About You
- We are seeking an enthusiastic and results driven Business Development Associate (Spanish Speaker) to join our Dubai team.
- This role is a mix of inbound and outbound sales: you will convert inbound enquiries while also proactively generating your own leads through outbound prospecting, outreach, and relationship building.
- You will be the first point of contact for potential customers, engaging via phone, email, and live chat to understand their needs, qualify opportunities, and position the right Kayana solutions.
Key Responsibilities
- Manage and convert inbound enquiries through phone, email, WhatsApp (if applicable), and live chat.
- Proactively generate new leads (outbound) via cold calling, outreach campaigns, referrals, networking, and market research.
- Qualify prospects, understand requirements, and communicate Kayana’s value proposition clearly and persuasively.
- Maintain a healthy pipeline and own the sales process from lead qualification to closing and handover.
- Prepare and share quotations/proposals, follow up consistently, and negotiate commercial terms within approved guidelines.
- Maintain accurate records in the CRM (activities, pipeline stages, notes, and forecasts).
- Collaborate with internal teams (Product, Customer Support, and Operations) to ensure smooth onboarding and customer satisfaction.
- Provide market feedback (customer needs, objections, competitor insights) to support continuous improvement.
- Consistently achieve and exceed individual KPIs and sales targets.
What We're Looking For
- Minimum 2 years of experience in sales/business development (B2B preferred; telesales/inside sales is an advantage).
- Proven ability to close inbound leads and build pipeline through outbound prospecting.
- Strong communication, negotiation, and objection handling skills with a results driven mindset.
- Comfortable working with targets, activity metrics (calls/emails/meetings), and fast turnaround sales cycles.
- Proficiency with CRM tools and sales productivity platforms.
- Strong organization, follow up discipline, and attention to detail.
- Fluent Spanish (spoken and written) is essential.
Why Join Us?
- Competitive base salary with uncapped earning potential through commission.
- A clear path for career growth and development.
- The opportunity to work with innovative technology that is reshaping the payments industry.
- A supportive and collaborative environment where your success is celebrated.
Compensation
- Starting monthly salary at 8,000 AED per month
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