Public Relations Officer (PRO) - UAE National
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Key skills for this role
About the Role
Air Arabia seeks a PRO (UAE National) to manage government liaison, visa processing, and compliance with UAE immigration and labor regulations. Requires 4+ years of PRO experience, Arabic fluency, and a valid UAE driving license.
Key Skills for This Role
Responsibilities
- Represent the Company before various government authorities including Immigration, MOHRE, ICP, GDRFA, Police, Courts, Embassies, Ministries, Municipalities, Airport Authorities, Free Zone Authorities
- Process employment visas, residence permits, visit visas, mission visas, work permits, visa renewals, status changes, cancellations, and related immigration transactions
- Prepare, verify, and submit all documentation required for immigration and government related transactions
- Monitor government online portals daily to track status of visa applications and other official transactions
- Coordinate issuance, renewal, amendment, and cancellation of airport security passes and airside permits
- Maintain accurate records of employee visas, Emirates IDs, passports, sponsorship details, airport passes, and other statutory documents
- Process renewal and maintenance of Company trade licences, establishment cards, immigration files, labour establishment records, airport permits
Requirements
- High School or Diploma in any stream with needed administrative experience
- Arabic Language is a must, fair English Language is acceptable
- Must possess valid UAE driving license & Car
- 4+ years of related public relations working experience in a similar role in the UAE
- Extensive knowledge in UAE Immigration and Labor regulations
Full Job Posting
Job Purpose
- Responsible for managing all government related liaison and ensuring full compliance with UAE immigration, labor, aviation, and licensing regulations.
- Acts as the primary liaison between the airline and various government authorities, ensuring timely processing of employment visas, work permits, Emirates IDs, airport passes, company licenses, and other statutory requirements.
Key Result Responsibilities
- Represent the Company before various government authorities, including Immigration, MOHRE, ICP, GDRFA, Police, Courts, Embassies, Ministries, Municipalities, Airport Authorities, Free Zone Authorities, and other official entities.
- Maintain effective working relationships with government authorities to facilitate timely processing of official transactions.
- Keep abreast of changes in UAE immigration, labour, licensing, and government regulations and communicate updates to relevant stakeholders.
- Process employment visas, residence permits, visit visas, mission visas, work permits, visa renewals, status changes, cancellations, and related immigration transactions.
- Prepare, verify, and submit all documentation required for immigration and government related transactions.
- Monitor government online portals daily to track status of visa applications and other official transactions.
- Carry out physical submissions and collections at government offices whenever required.
- Execute visa stamping, Emirates ID registration, medical fitness appointments, visa cancellations, and other employee immigration formalities.
- Coordinate issuance, renewal, amendment, and cancellation of airport security passes, airside permits, and other operational access permits.
- Provide guidance and support to employees on visa, immigration, Emirates ID, family sponsorship, and other government related procedures.
- Maintain accurate and up to date records of employee visas, Emirates IDs, passports, sponsorship details, airport passes, and other statutory documents.
- Coordinate with HR Employee Services team to ensure all employee documentation required for visa processing is complete.
Qualifications
- High School or Diploma in any stream is acceptable with needed administrative experience.
- Dynamic and physically fit for the job, requires frequent movement.
- Arabic Language is a must, fair English Language is acceptable.
- Must possess valid UAE driving license & Car.
- Extensive knowledge in the UAE Immigration and Labor regulations and corresponding procedures and formalities.
- Capable of understanding and classifying documents according to task requirements.
- Ability to understand assignments and plan tasks according to priorities and logical order.
- Acceptable computer skills; Arabic typing is a must.
- Employs interpersonal skills and effective relations with external parties.
- Cooperative team player; possesses very good organizing and time management skills.
- Dependable, takes ownership, and displays energy.
- Willing to work on call at a short notice and support in ad hoc scenarios and emergency cases.
Work Experience
- With 4+ years of related public relations working experience in a similar role in a mid sized company in the UAE, preferably in the service industry.
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