Public Area Supervisor (Housekeeping)
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Key skills for this role
About the Role
Accor seeks a Public Area Supervisor to ensure cleanliness and presentation of all public and back-of-house areas at Gamra by Mantis in Riyadh. The role supervises attendants, conducts inspections, and enforces brand standards.
Key Skills for This Role
Responsibilities
- Supervise daily cleaning of all public areas, including lobbies, restaurants, corridors, meeting rooms, washrooms, recreational facilities, offices, and back of house areas
- Assign daily duties and monitor performance of Public Area Attendants
- Conduct routine inspections and immediately rectify any deficiencies
- Coordinate periodic deep cleaning programs
- Train, coach, and motivate Public Area Attendants
- Monitor cleaning equipment, chemicals, and operating supplies; ensure safe handling and storage
- Ensure compliance with Saudi health and safety regulations and Accor brand standards
Requirements
- Diploma or Certificate in Hospitality Management or related field preferred
- Minimum 2–3 years of housekeeping experience, including at least 1 year in a supervisory role within a hotel or resort
- Good knowledge of housekeeping cleaning methods, chemicals, equipment, and hygiene standards
- Good leadership, communication, and organisational skills
- Good spoken and written English; Arabic is an advantage
- Proficiency in Microsoft Office is desirable
- Good working knowledge of Saudi Labour Law and workplace health and safety requirements
Full Job Posting
Company Description
- Join a hotel that is a member of the Accor network, with over 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
- Take the opportunity to become a Heartist® and contribute to responsible hospitality.
Key Responsibilities
- Supervise the daily cleaning of all public areas, including lobbies, restaurants, corridors, meeting rooms, washrooms, recreational facilities, offices, and back of house areas.
- Ensure all public areas are clean, safe, and well presented at all times.
- Assign daily duties and monitor the performance of Public Area Attendants.
- Conduct routine inspections and immediately rectify any deficiencies.
- Ensure cleaning schedules are completed in accordance with departmental standards.
- Coordinate periodic deep cleaning programs.
- Train, coach, and motivate Public Area Attendants.
- Conduct daily briefings and allocate work assignments.
- Monitor productivity and ensure efficient use of manpower.
- Support onboarding and on the job training of new Heartists.
- Foster teamwork and maintain a positive working environment.
- Maintain premium presentation standards in all guest facing and Heartist areas.
Qualifications
- Diploma or Certificate in Hospitality Management or a related field preferred.
- Minimum 2–3 years of housekeeping experience, including at least 1 year in a supervisory role within a hotel or resort.
- Hotel or resort experience is preferred.
- Good knowledge of housekeeping cleaning methods, chemicals, equipment, and hygiene standards.
- Good leadership, communication, and organisational skills.
- Good spoken and written English; Arabic is an advantage.
- Proficiency in Microsoft Office is desirable.
- Good working knowledge of Saudi Labour Law and workplace health and safety requirements.
Additional Information
- At Gamra by Mantis, we create meaningful experiences inspired by nature, culture, and adventure.
- As part of the Accor family, we seek Heartists who are passionate about hospitality, committed to excellence, and dedicated to creating memorable guest journeys through genuine care and personalized service.
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