Program Manager (PMO)
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Key skills for this role
About the Role
We are seeking a highly organized and strategic Program Manager to lead the Debit Diversification Program in Saudi Arabia. This role will sit within our Consulting & Analytics f.
Key Skills for This Role
Responsibilities
- Oversee the entire Debit Diversification Program, ensuring timely and successful delivery of all components
- Recruit, train, and manage a team of 4 6 telesales agents per bank across seven participating banks
- Implement robust tracking systems to measure the effectiveness of sales activities and overall program impact
- Develop detailed reports and templates for program updates and stakeholder communication
- Engage with key stakeholders from leading banks in KSA to facilitate seamless program execution
- Coordinate with Consulting & Analytics to schedule and conduct in person sales training sessions
- Organize sales competitions and incentive programs to motivate sales teams
- Oversee program budget, ensuring efficient allocation of resources and cost effectiveness
Requirements
- Experience in program management, preferably in financial services or consulting
- Strong leadership and team management skills
- Experience in sales training and performance tracking
- Excellent communication and stakeholder management abilities
Full Job Posting
Role Overview
- We are seeking a highly organized and strategic Program Manager to lead the Debit Diversification Program in Saudi Arabia.
- This role will sit within our Consulting & Analytics function and is designed to enhance credit and prepaid card penetration among existing Debit Cardholders.
Core Responsibilities and Accountabilities
- Oversee the entire Debit Diversification Program, ensuring timely and successful delivery of all components.
- Recruit, train, and manage a team of 4 6 telesales agents per bank across seven participating banks to drive incremental outbound sales.
- Implement robust tracking systems to measure the effectiveness of sales activities and overall program impact.
- Develop detailed reports and templates for program updates and stakeholder communication.
- Engage with key stakeholders from leading banks in KSA to facilitate seamless program execution.
- Coordinate with Consulting & Analytics to schedule and conduct in person sales training sessions, enhancing the sales skills of branch and direct sales staff.
- Organize sales competitions and incentive programs to motivate sales teams, ensuring alignment with program objectives.
- Oversee program budget, ensuring efficient allocation of resources and cost effectiveness.
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