Partnership Manager- Merchant Partnerships & Loyalty
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
PayTech Group is seeking a Partnerships Manager for Merchant Partnerships & Loyalty in Doha, Qatar, on an 18-month term. The role involves merchant acquisition, relationship management, offer design, and cross-functional coordination within banking, payments, or fintech.
Key Skills for This Role
Responsibilities
- Source, evaluate, and onboard new merchant partners across retail, dining, travel, e commerce, and lifestyle sectors
- Serve as primary point of contact for existing merchant partners; conduct regular business reviews and identify upsell opportunities
- Design, negotiate, and optimise merchant funded offers, cashback structures, and loyalty rewards
- Monitor competitor loyalty programmes and regional consumer trends to inform partnership strategy
- Collaborate with product, marketing, digital, risk, and compliance teams for seamless offer execution
- Track and analyse performance of merchant partnerships and loyalty initiatives against defined KPIs
Requirements
- 5–8 years in partnership management, merchant acquisition, or loyalty program management within banking, payments, or fintech
- Previous experience within banking, cards & payments, or fintech industry
- Proven track record in merchant partner acquisition and relationship management
- Professional English fluency
- Strong analytical capability
- Excellent negotiation, presentation, and interpersonal communication skills
Full Job Posting
Job Title and Purpose
- Partnerships Manager Merchant Partnerships & Loyalty
- The client is strengthening its Loyalty function by embedding a dedicated Partnership Manager to accelerate merchant ecosystem expansion and drive commercially impactful cardholder offers.
Core Responsibilities and Accountabilities
- Merchant Acquisition & Onboarding (35%): Source, evaluate, and onboard new merchant partners across retail, dining, travel, e commerce, and lifestyle sectors
- Relationship Management (25%): Serve as primary point of contact for existing merchant partners; conduct regular business reviews, resolve issues proactively, and identify upsell and cross sell opportunities
- Offer Design & Commercial Negotiation (20%): Design, negotiate, and optimise merchant funded offers, cashback structures, and loyalty rewards
- Market Intelligence & Competitive Benchmarking (10%): Monitor competitor loyalty programmes, emerging merchant categories, and regional consumer trends
- Cross Functional Coordination (10%): Collaborate with product, marketing, digital, risk, and compliance teams
- Identify, negotiate, and onboard new merchant partners across diverse sectors
- Build and maintain strong, long term relationships with existing merchant partners
- Design, implement, and optimise loyalty offers and merchant funded promotions
- Lead commercial negotiations with merchants to secure favourable terms
- Track and analyse performance of merchant partnerships and loyalty initiatives
- Conduct market research to identify emerging trends and competitive offerings
- Collaborate cross functionally with product, marketing, digital channels, CRM, and compliance teams
Knowledge and Experience
- Merchant acquisition, partnership management, or business development within card issuing, acquiring, or payments
- Loyalty programme design, management, and optimisation (points based, cashback, merchant funded offers, coalition models)
- Understanding of interchange economics, scheme rules (Mastercard/Visa), and merchant funded offer mechanics
- Banking, payments, fintech, or card scheme environment
- CRM platforms (Salesforce, HubSpot, or equivalent) for pipeline and relationship tracking
- Loyalty management platforms (e.g., Comarch, Collinson, Giift, Novus Loyalty, or similar)
- Campaign management and offer publishing tools
- Data analytics and reporting tools (Excel advanced, Tableau, Power BI, or equivalent)
- Familiarity with digital channels (mobile banking apps, e wallets) for offer distribution
- Excellent negotiation, presentation, and interpersonal communication skills
- Strong analytical and data driven decision making capabilities
- Ability to manage multiple partner relationships and competing priorities simultaneously
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, Finance, or related field; MBA is a plus
- Arabic language skills (preferred, not required)
- Certifications: Certified Loyalty Marketing Professional (CLMP) or equivalent (nice to have)
- Experience with A/B testing or Test & Learn methodologies for offer optimisation
Mandatory Skills
- Previous experience within banking, cards & payments, or fintech non negotiable
- Proven merchant acquisition and partnership management track record
- Strong analytical capability
- Professional English fluency
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at PayTech Group
Partnership Manager- Merchant Partnerships & Loyalty
Doha, QAT
Manage merchant partnerships, drive loyalty offers, and optimize cardholder engagement through acquisition, relationship management, and data analysis in the payments sector.
UAT Tester
Doha, QAT
Responsible for User Acceptance Testing of card products, ensuring compliance and quality through defect management, test planning, and stakeholder coordination.
Cards Analytics Specialist
Doha, QAT
The role involves portfolio performance reporting, campaign effectiveness analysis, and data-driven decision support using SQL, Excel, and data visualization tools.
Cards Analytics Specialist
Doha, QAT
PayTech Group seeks a Cards Analytics Specialist for a 12-month contract in Doha, Qatar. The role involves portfolio performance reporting, segmentation analysis, campaign measurement, and data-driven decision support fo
UAT Tester
Doha, QAT
PayTech Group seeks a UAT Tester for Cards & Payments to lead User Acceptance Testing for card launches, enhancements, and compliance-driven programs. The role requires 5-8 years of UAT/QA testing in banking and payments
Senior Manager SME Acquisition & Sales Enablement (SME Cards)
Riyadh, KSA
Job Title: Senior Manager SME Acquisition & Sales Enablement (SME Cards) Employment type: Contract (On-site) Contract length: 12 months Location: Riyadh, KSA PURPOSE OF THE PROJ...
Senior Manager SME Cards Portfolio Growth
Riyadh, KSA
Job Title: Senior Manager – SME Cards Portfolio Growth, Customer Lifecycle & Engagement Employment type: Contract (On-site) Contract length: 12 months Location: Riyadh/ Jeddah, ...
Senior Manager – SME Cards Portfolio Growth, Customer Lifecycle & Engagement
Riyadh, KSA
PayTech Group is seeking a Senior Manager to drive the performance and profitability of the SME Cards portfolio. The role involves owning the end-to-end customer lifecycle strategy, designing data-driven campaigns, and c
Partnership Manager- Merchant Partnerships & Loyalty
Doha, QAT
UAT Tester
Doha, QAT
Cards Analytics Specialist
Doha, QAT
Cards Analytics Specialist
Doha, QAT
UAT Tester
Doha, QAT
Senior Manager SME Acquisition & Sales Enablement (SME Cards)
Riyadh, KSA
Senior Manager SME Cards Portfolio Growth
Riyadh, KSA
Senior Manager – SME Cards Portfolio Growth, Customer Lifecycle & Engagement
Riyadh, KSA