UAT Tester
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Key skills for this role
About the Role
Responsible for User Acceptance Testing of card products, ensuring compliance and quality through defect management, test planning, and stakeholder coordination.
Key Skills for This Role
Responsibilities
- Plan and execute UAT: Translate business requirements into structured test scenarios, test cases, and test data covering card issuance, authorisations, settlements, disputes, rewards/loyalty, and adjacent card functionalities.
- Validate end to end transaction flows: Run integrated testing across CMS, switching, scheme connectivity, and partner systems for ATM, POS, and e commerce transactions.
- Manage defects and retest: Log, triage, and track defects through to closure, with disciplined regression testing post fix.
- Coordinate stakeholders: Partner with Business Analysts, Developers, QA engineers, and business users to keep test cycles moving and unblock issues quickly.
- Report and obtain sign off: Produce clear UAT execution reports, traceability matrices, and secure formal business sign off ahead of release.
Requirements
- 5 8 years in UAT/QA testing within banking and payments
- Hands on UAT experience on card issuance, transaction processing, settlement, disputes, and rewards/loyalty across Credit, Debit, and Prepaid products
- Working proficiency with a Card Management System (CMS) e.g., Way4, TSYS PRIME, or equivalent
- Proficiency with defect management tooling (Azure DevOps and/or JIRA)
- Professional proficiency in English (Arabic an advantage)
- Immediately available and able to work on site in Doha
Full Job Posting
Purpose of the Project
- Play a central role in safeguarding the quality of card products that millions of customers rely on every day.
- Join a high performing Cards & Payments delivery team at a leading regional bank.
- Lead User Acceptance Testing across new card launches, CVP enhancements, and compliance driven changes.
Key Activities
- Plan and execute UAT (40%): Translate business requirements into structured test scenarios, test cases, and test data.
- Validate end to end transaction flows (25%): Run integrated testing across CMS, switching, scheme connectivity, and partner systems.
- Manage defects and retest (15%): Log, triage, and track defects through to closure with regression testing.
- Coordinate stakeholders (10%): Partner with BAs, Developers, QA engineers, and business users.
- Report and obtain sign off (10%): Produce UAT execution reports, traceability matrices, and secure business sign off.
Mandatory Requirements
- 5 8 years in UAT/QA testing within banking and payments.
- Hands on UAT experience on card issuance, transaction processing, settlement, disputes, and rewards/loyalty.
- Working proficiency with a Card Management System (CMS) e.g., Way4, TSYS PRIME, or equivalent.
- Proficiency with defect management tooling (Azure DevOps and/or JIRA).
- Professional proficiency in English (Arabic an advantage).
- Immediately available and able to work on site in Doha.
Mandatory Skills
- Card product UAT experience across issuance, transaction processing, settlement, and disputes.
- CMS hands on experience (Way4, TSYS PRIME, or equivalent).
- Defect management using Azure DevOps and/or JIRA.
- Requirement traceability and UAT reporting discipline with demonstrable business sign off ownership.
KPIs (Indicative)
- Defect leakage to production: minimise post release defects per card release.
- UAT cycle time: time from UAT entry to business sign off.
- Test coverage and traceability: % of business requirements covered by traceable UAT cases.
- Defect closure cycle time: average time from defect logging to verified closure.
- First time right releases: % of releases passing UAT without major rework.
- Customer impacting issues post go live: incidents within the hypercare window.
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