Program Manager - Dubai
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
GitLab seeks a Program Manager to lead delivery of multi-workstream professional services engagements for strategic customers. You will build strong relationships, develop delivery methodologies, and manage program roadmaps.
Key Skills for This Role
Responsibilities
- Lead delivery of multi workstream professional services engagements with strategic customers
- Build strong relationships with key customer stakeholders including executive leaders
- Develop a delivery methodology leveraging agile and project management best practices
- Build and continuously communicate Program Roadmap, dependencies, and deliverables
- Manage stakeholder expectations to gain approval on project milestones
- Define program strategy including justification, benefits, scope, timeline, resources, and stakeholders
- Create a program level RACI chart
- Define Program Success Criteria
- Create Program Level WBS for all projects
- Create Communication plans between projects with Stakeholders
- Define Program Escalation Path
- Work closely with Engagement Managers to define workstreams when scoping larger customer programs
Requirements
- Proficiency with forecasting and reporting metrics
- Ability to lead Project Management Program Level meetings
- Ability to formulate, organize, monitor, and manage inter connected projects
- Ability to manage budgets and timelines for long term projects
- Develop long term plans in collaboration with customers
- Ability to partner with Engagement Managers and Architects to develop long term plans
- GitLab Project Management Certified within 2 months of the role
Full Job Posting
Company Overview
- GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
- More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab.
Role Overview
- A highly visible and customer facing position within the Professional Services organization and the wider Customer Success team.
- Works with Professional Services Engineers, Project Managers, Engagement Managers, Technical Architects, Professional Services Operations, and the Sales Organization.
- Responsible for overseeing and managing customer programs and a portfolio of projects, ensuring successful delivery and strategic guidance.
- Reports to the Regional Delivery Manager.
Responsibilities
- Lead delivery of multi workstream professional services engagements with some of the largest and most strategic customers.
- Build strong relationships with key customer stakeholders including executive leaders, counterpart program/project managers, engineering, development, and security teams.
- Develop a delivery methodology that leverages agile and project management best practices. Communicate how this methodology will be used to key customer stakeholders. Lead the execution of the methodology by bringing together customer and GitLab team members.
- Build and continuously communicate Program Roadmap, dependencies, and deliverables.
- Manage stakeholder expectations to gain approval from stakeholders on project milestones.
- Define program strategy to include program justification, benefits, in scope/out of scope projects, timeline and schedule, resources, and stakeholders.
- Create a program level RACI chart.
- Define Program Success Criteria.
- Create Program Level WBS (Work Breakdown Structure) for all projects.
- Create Communication plans between projects with Stakeholders.
- Define Program Escalation Path.
- Work closely with Engagement Managers to define workstreams when scoping larger customer programs, which may include reviewing proposals or Statements of Work prior to signature.
Requirements
- Proficiency with forecasting and reporting metrics.
- Ability to lead Project Management Program Level meetings, including but not limited to, the Weekly PM meeting.
- Ability to formulate, organize, monitor, and manage inter connected projects.
- Ability to manage budgets and timelines for long term projects.
- Develop long term plans in collaboration with customers.
- Ability to partner with Engagement Managers and Architects to develop long term plans in support of customer adoption and transformation.
- GitLab Project Management Certified within 2 months of the role.
Benefits
- Benefits to support your health, finances, and well being.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Equity Compensation & Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental Leave.
Additional Notes
- Remote Global.
- Country Hiring Guideline applies.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at TALENTMATE
Internship - Business Planning And Analysis Coordinator - Hermès Perfume And Beauty - Dubaï M W
Dubai, UAE
TALENTMATE is seeking an Internship - Business Planning and Analysis Coordinator to support two Area Managers for local markets at Hermès Perfume and Beauty in Dubai. Responsibilities include monitoring business plans, m
Technical HSE Specialist
Abu Dhabi, UAE
Worley is seeking a Technical HSE Specialist for a mega Oil & Gas project in Abu Dhabi. The role requires 15+ years of experience in Loss Prevention Engineering, ADNOC project experience, and offshore project experience.
Resident Engineer Bridges And Infrastructure - Dubai
Dubai, UAE
Zutari seeks an experienced Resident Engineer for major infrastructure works in Dubai. The role requires strong bridge and road infrastructure experience, RTA approval, and the ability to lead site supervision. Ideal can
Construction Supervisor-Mechanical
Abu Dhabi, UAE
Worley seeks a Construction Supervisor - Mechanical for a project in Abu Dhabi. The role involves supervising mechanical construction activities, coordinating with EPC contractors, and ensuring compliance with safety and
Build And Release Engineer
Dubai, UAE
TALENTMATE is recruiting a Build and Release Engineer for a client to oversee build and deployment processes. The role involves setting up build tools, implementing continuous integration, and managing deployment pipelin
Engineer - Ground Station Space42
Abu Dhabi, UAE
Space42 seeks an Engineer Ground Station to maintain RF gateway systems for satellite communication. The role involves monitoring performance, troubleshooting RF connectivity, and ensuring system reliability. Requires a
Operations Coordinator
Dubai, UAE
Udrive is seeking an Operations Coordinator to manage daily coordination between drivers and the operations team in Dubai. The role involves assigning tasks, monitoring completion, maintaining logs, and ensuring complian
Vice President Credit Management And Control- Corporate Origination And Business Development
Dubai, UAE
TALENTMATE is hiring a Vice President of Credit Management and Control for Corporate Origination and Business Development at Mashreq Bank in Dubai. The role leads a team of Credit Relationship Managers, oversees credit g
Internship - Business Planning And Analysis Coordinator - Hermès Perfume And Beauty - Dubaï M W
Dubai, UAE
Technical HSE Specialist
Abu Dhabi, UAE
Resident Engineer Bridges And Infrastructure - Dubai
Dubai, UAE
Construction Supervisor-Mechanical
Abu Dhabi, UAE
Build And Release Engineer
Dubai, UAE
Engineer - Ground Station Space42
Abu Dhabi, UAE
Operations Coordinator
Dubai, UAE
Vice President Credit Management And Control- Corporate Origination And Business Development
Dubai, UAE